Onboarding Specialist I bei MeterNet LLC

The Onboarding Specialist plays a key role in setting up new client communities on the MeterNet platform. You’ll work closely with our internal teams and clients to ensure accurate data entry, smooth transitions, and exceptional service throughout the onboarding process. This is a great opportunity for someone who enjoys detail-oriented work, problem-solving, and being part of a supportive, fast-paced team.

What You’ll Do

• Communicate with clients to verify and ensure accuracy of onboarding data.
• Prepare and maintain onboarding spreadsheets, reports, and client documentation.
• Set up new communities in billing systems, coordinate meter readings, and create welcome materials.
• Collaborate with Account Management, Customer Service, and Billing teams to support seamless transitions.
• Maintain internal documentation and continuously look for ways to improve onboarding processes.

What We’re Looking For

• 1+ year of experience in data-driven or administrative roles using Excel.
• Strong attention to detail, organization, and communication skills.
• Proficiency in Microsoft Office Suite.
• Team-oriented mindset with a desire to improve systems and support others.
• High school diploma or equivalent required; additional education a plus.

Schedule & Location
This role is onsite in our Fallbrook, CA office on a 4/10 schedule . Enjoy three-day weekends while supporting a company that’s growing across multiple states in the utility services industry.

Education and Experience:

• High school diploma or equivalent.
• At least one year of experience in a quantitative position utilizing Excel. 

Why Join MeterNet?

• Health, Dental, and Vision Insurance – Comprehensive coverage to support your well-being.
• 401(k) with Employer Matching – Plan for your future with company-supported savings.
• Generous PTO Accrual – Enjoy paid time off that grows with your tenure.
• 11 Paid Company Holidays – Extra time to relax and recharge.
• Opportunities for Growth – Be part of a company that invests in your professional development.
• Collaborative & Supportive Team – Work in a dynamic, fast-growing environment where your contributions matter.

Equal Employment Opportunity Statement 

MeterNet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.