Account Manager bei Survitec Group Limited

Vacancy Title:  Account Manager

Vacancy Location: Plymouth

Engagement Type: Permanent

Your Company

Are you passionate about building lasting client relationships and driving business growth? We’re looking for an experienced Account Manager to join our AMS Division in Plymouth. This is a fantastic opportunity for someone who thrives on collaboration, enjoys problem-solving, and wants to make a real impact by delivering exceptional value to customers.

Your New Role

As an Account Manager, you’ll be the trusted partner for a portfolio of key customers — understanding their needs, ensuring satisfaction, and identifying new opportunities for growth. You’ll work cross-functionally to deliver seamless service, act as the main liaison between customers and internal teams, and use your insights to shape strategy and continuous improvement.

Your ability to communicate, influence, and build relationships will be at the heart of your success in this role.

What You Can Expect from the Role

• Develop and deliver account strategies that drive customer retention, satisfaction, and revenue growth.

• Build strong, lasting relationships with decision-makers across customer organisations.

• Act as the primary point of contact, ensuring effective communication and resolution of issues.

• Conduct regular account reviews to identify needs, propose tailored solutions, and expand opportunities.

• Lead customer meetings, presentations, and negotiations.

• Gather customer insights to inform internal teams and enhance service delivery.

• Accurately record customer interactions and forecasts in the CRM system.

• Collaborate across departments to champion the customer voice and deliver outstanding results.

• Stay up to date on industry trends, competitor activity, and best practices.

What we’re looking for

• A proven track record in account management, sales, or customer relations (5–10 years’ experience).

• Excellent communication, negotiation, and relationship-building skills.

• Strong commercial awareness and problem-solving mindset.

• Experience within the Defence industry or similar sectors preferred.

• Bachelor’s degree in Business, Sales, Marketing, or a related field.

• A commitment to excellence, collaboration, and integrity.

Why You Should Work for Us

·         33 days holidays including public holidays

·         Additional day off to celebrate your birthday

·         Hybrid Working Policy

·         Cycle to Work Scheme

·         Life Assurance up to 4X salary

·         Pension Scheme

·         Training & Professional Development Opportunities

·         Employee Assistance Programme

·         Workplace Reward & Recognition scheme

You’ll be part of a supportive, forward-thinking team that values your expertise and helps you grow. If you’re ready to make a difference and take your account management career to the next level, we’d love to hear from you.

How to Apply

Please click the below Apply Now button

If you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via [email protected].

Survitec is an equal opportunities employer. Our diverse global workforce protects lives, every single day. We are committed to cultivating an inclusive culture where our people feel valued appreciated, and free to be who they are at work. Because, to provide service and excellence to our customers we must mirror their diversity. But more importantly because it is the right thing to do.