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Sales Coordinator 

Reports to: Director of Sales 

Department: Sales 

WHO WE ARE  

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest.  The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management.  With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.  

BENEFITS  

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

JOB DESCRIPTION 

The purpose of Sales Coordinator position at Hyatt House Oak Brook is to provide world-class service to all guests. The Sales Coordinator will assist in the execution of the administrative process, service, detail and efficiently communicate to all departments the group needs from time of booking through check out date. This person should be service-oriented and outgoing.  

Execute the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for hotel. Efficiently perform all assigned sales duties including processing incoming leads and executing sales reporting requirements. Ensure all deadlines are met, perform assigned duties, maintain sales data files and act as liaison between hotels and clients. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assist the sales staff in all sales related duties for group, corporate and catering related business.
• Process all incoming business leads as directed by DOS.
• Servicing of in-house groups and meetings from the sales office.
• Input group blocks, rooming list, and reservations into Hyatt systems.
• Ensure all billing from groups and events are completed and sent out.
• Detailing all meetings and events in BEOs and Group Resumes.
• Act as a liaison between hotel sales office and client when needed.
• Maintain files and sales databases as per company standards
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOS
• At DOS discretion, you may be assigned a small market segment to quote, contract, and detail.
• Other responsibilities as assigned.
• Responsibilities are subject to change.

QUALIFICATIONS 

• Minimum of associate degree (two-year college or technical school): or Work Equivalent
• Must be proficient in Microsoft Office products
• Experience in a hotel preferred

• Knowledge of Hyatt Systems such as Envision, Colleague Advantage, Opera, etc. a plus but not required