Program Manager - Mental Health Services bei Ascentria Care Alliance

Help us Build a Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities. Join us in making a lasting difference!

challenges and seize opportunities. Join us in making a lasting difference!

Work Location/Program Overview: The Maine Mental Health Community Based Programs are serving individuals at several locations in the greater Auburn and Waterville areas.  The administrative office is located in Auburn.  The Community Based Programs provide intensive case management to adults with mental illness and substance use that often experience homelessness. 

Work with us and make a difference The Program Manager provides operational and clinical leadership for  our Maine Mental Health congregate care programs within Ascentria Care Alliance, ensuring alignment with the organization’s mission and strategic plan. This role oversees day-to-day operations, treatment planning, and program effectiveness while guiding, supporting and developing staff. The Manager fosters strong community and partner relationships, maintains compliance with state and federal regulations, and plays a key role in organizational planning and advocacy. This position requires regular travel, participation in leadership activities, and availability for crisis response.

Position Overview:

The Program Manager will oversee the operations of our Community Based Programs and closely work with our Mental Health Congregate Programs. This position prefers a Master’s degree, but we will consider candidates with a Bachelor’s degree and 5+ years of experience. The Program Manager will focus on the following:

• Clinical support for individuals served
• Program Effectiveness and Operations
• Supporting and Supervising Staff
• Community Engagement
• Back-up On-Call Duties to be shared with the Director
• Completing quarterly reviews of the people served through the DHHS/OBH managed care system

Here’s what we’re looking for:

• A master’s degree in Social Work or a related field is preferred with a minimum of 3 years of documented program administrative experience, or
• Bachelor’s degree in a social service related field, with at least 5 years of documented program administration experience in a human services setting.
• MHRT-C certification, required (or ability to receive such certification) 

• Strong relationship management and communication skills (written, oral, including public presentations) with a variety of stakeholders, including staff, senior management, partners, and board members. 
• Effective organizational, time and resource management skills
• Excellent judgment and creative problem-solving skills.
• Assist in managing program budgets to ensure compliance with state regulations.

• Valid State issued Drivers’ License and auto insurance.
• Intermediate computer and Microsoft Office skills to satisfactorily complete administrative duties.

Here’s why you should join us:

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria offers the following employee benefits:

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b) retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Location: This position is located in Auburn/Waterville, ME

This position is in-person and requires daily local travel Auburn/Waterville and occasional travel throughout New England.

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team!

Qualifications

Education

Required

Bachelors or better in Social Work.

High School or better.

Masters or better in Social Work.

Experience

Required

5 years’ experience in a mental health related field

Licenses & Certifications

Required

Driver's License

MHRT-C

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.