Supervisor, Cemetery Operations (PFT) (NU 46.25) bei Norfolk County

This position is part of the department’s refreshed structure, designed to better position us for future success.

Basic Function:

Responsible for managing the overall operations of Norfolk County’s cemeteries and trails. This includes supervising staff responsible for grounds maintenance, overseeing administrative processes, coordinating burial and plot sales with the public, scheduling and managing interments, and ensuring accurate maintenance of records for both active and inactive cemeteries.

Position Description:

• Supervise cemetery operations staff ensuring level of service requirements under the Cemeteries Act and the local cemetery bylaws, including scheduling, training, performance evaluations, safety, discipline, authorizing payroll data and overtime requirements, and resolving staff concerns
• Assess permanent and casual/student staffing needs, participate in the recruitment process, and prepare recommendations concerning selection of staff
• Comply with the county’s administrative policies and technical and service standards and applicable regulations, building codes and legislation required for the maintenance and operation of cemeteries, trails and equipment
• Liaise with user groups and community organizations with the Parks, Recreation and Culture Management team
• Develop work schedules for contractors, staff and equipment for daily, weekly, monthly and yearly management activities
• Assist in developing a budget with senior staff for capital and operating capital projects
• Perform administrative duties including records on employees, equipment, construction and maintenance projects to ensure accurate records are maintained
• Manage and supervise outside contractors, ensuring contractors are performing their duties up to standards set out in the contract, providing vendor evaluations when required
• Assist the Director, Parks, Recreation and Culture and Manager, Parks, Arenas and Marina Operations with the Norfolk County Memorial Bench Program
• Assist the Director Parks, Recreation and Culture and Manager, Parks, Arenas and Marina Operations with the implementation of the Cemeteries annual operation plan for cemetery maintenance and trails portfolio
• Effectively manage and safeguard the financial and material assets of the department, sourcing and purchasing goods and services as required in accordance with Norfolk County’s Purchasing By-law and administering purchasing process through established policies and procedures.
• Oversee work orders initiated by internal and external clients, maintaining service levels of grass cutting, garbage collection, horticultural services and trail inspections
• Confer with clergy, the funeral home industry and the general public to discuss the rules and regulations of Norfolk County cemeteries and the cemetery industry, which may involve the resolution of problems and complaints
• Collaborate with the Manager, Parks, Arenas and Marinas Operations in the development of marketing, promotion and communication strategies for cemeteries and trails
• Perform other duties as assigned

Requirements

Knowledge and Experience:

• Post secondary education in Parks Administration, Facility and Operations Management, Landscape Architecture, Forestry, Horticulture or related equivalent discipline
• Minimum 2 years’ current related experience in cemetery operations including supervisory experience in a unionized environment
• Certified Grounds Management and Operations considered an asset
• Parks and Recreation Management Certificate considered an asset
• Certified Cemeterian Professional designation or ability to obtain within 12 months of employment

Skills and Abilities:

• Sound knowledge of the Funeral, Burial and Cremation Services Act
• Good interpersonal, communication and organizational skills
• Experience and leadership in a union environment, project management and working with contractors
• Proven ability to communicate effectively within the municipal organizational structure
• Excellent problem-solving skills
• Ability to work in a team environment, accept and follow verbal and written instructions, complete duties to an acceptable level of quantity and quality with minimal supervision and follow all of Norfolk County Health and Safety Policies and Procedures
• Computer knowledge in corporate standard software (Microsoft Office, Pearl, FMW) and department specific software (Salesforce, Stone Orchard)
• Must be familiar with Ontario Building Code, Technical Standards and Safety Authority, Accessibility for Ontarians with Disability Act, Norfolk County Parks, Public Tree and Cemetery Bylaws etc.
• Well-developed oral and written communications skills including note taking
• Work schedule may require working some evenings and weekends as required to attend committee meetings and special events and periodically meet with community groups when required
• A Valid Ontario driver’s G license and access to a reliable vehicle including the ability to provide a drivers abstract when requested during the recruitment
• Awareness of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act

Benefits

Posting #: NU 46.25

Title: Supervisor, Cemetery Operations

Number of Vacancies: 1

Status: Permanent Full Time

Employee Group: Non-Union

Salary: $82,868 - $103,585 per annum

Division: Community and Development Services

Department: Parks, Recreation and Culture

Reports To: Manager, Parks, Arenas and Marina Operations

Location: Simcoe, ON

Posting Period: October 9, 2025 - October 30, 2025

How to Apply:

Follow the link below for the application process through Google Chrome or Microsoft Edge:

• Ensure the file extension for your resume document is .doc, .docx or .pdf
• If you are electing to include a cover letter, the cover letter and resume must be uploaded as 1 file.

Find out more information about Norfolk County here: Employment at Norfolk County - NorfolkCounty.ca

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.