Surveillance Shift Manager bei Full House Resorts

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE are looking for:

As a Surveillance Shift Manager, you'll oversee casino surveillance operations to ensure a secure environment. Supervise staff, monitor gaming areas, and maintain compliance with regulations. Manage shift schedules, train team members, and maintain detailed reports. Ideal for candidates with strong leadership skills and experience in surveillance operations, looking to excel in a dynamic casino environment. This role needs you to be able to protect the assets and limit the liabilities of the casino through our surveillance system. Apply now to contribute to maintaining safety and security in our casino.

Job titles similar to this role include:

• Asset Protection Manager:

What is expected of YOU:

As the Surveillance Shift Manager, your responsibilities include reviewing reports and video footage to ensure accuracy and completeness. You are expected to demonstrate expert knowledge of all aspects of casino operations while monitoring all areas of the casino for security and operational efficiency. Handling communications via phones and radios, operating CCTV systems, and providing feedback, training, evaluations, and conducting disciplinary actions are integral parts of your role. Additionally, you will perform other duties as assigned to maintain smooth operations and uphold high standards within the casino environment.

Experience YOU will need:

• High School or GED (Required)

• College (Preferred)

• 1-3 years of Casino Surveillance Management experience (Required)

• Intermediate Microsoft Office knowledge (Required)

• Intermediate CCTV system knowledge (Required)

Physical Requirements:

• Sit or stand for extended periods of time.

• Ability to lift or move approximately 25 pounds or more at a time.

Certificates, Licenses, Registrations:

●       Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Benefits/Perks:

• Medical, Dental, Vision

• Matches 50% of your contribution, up to 4% of eligible contribution

• Educational Tuition Reimbursement

• Paid Time Off

• Ventra Program, EAP programs, etc.

Salary Range:

• $50,000-$82,500

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.