Student Services Assistant bei University of Pittsburgh

The Office of the Dean within the Dietrich School of Arts and Sciences seeks a Student Services Assistant to deliver vital administrative and high-volume support for graduate administrative operations. The incumbent's primary mission is to sustain the recruitment and enrollment pipeline by supporting the graduate admissions and appointments processes. This involves the crucial coordination of the admissions application fee waiver process across all DSAS graduate programs. Responsibilities also include managing dedicated communication channels, such as office email accounts, to inform students about admissions, funding, and appointments. To ensure efficient and accurate service delivery, the Assistant must develop and maintain expertise in all relevant policies while providing essential administrative support for admissions and student appointment processes within the Office of Graduate Studies.

Knowledge of Microsoft Office Suite, excellent verbal and written communication between faculty, staff, and students. Comfortability to be trained on policies, processes, and technological systems. Following established processes and policies. Accuracy and attention to detail are required. Promptness and timeliness may affect graduate admissions, appointments, and student progression. Must be well-organized, attentive to detail, comfortable multitasking, responsive to all communications, and skilled in time management. Personable and comfortable connecting with different individuals and constituencies. Able to work independently and seek guidance when needed.