Senior Manager of Donor Engagement- Concord, CA (Hybrid) bei Planned Parenthood Northern California (PPNorCal)
Planned Parenthood Northern California (PPNorCal) · Concord, Vereinigte Staaten Von Amerika · Hybrid
- Senior
- Optionales Büro in Concord
Planned ParenthoodNorthern California (PPNorCal) is seeking a Senior Manager of Donor Engagement in our Concord Administrative Office. This role is full-time, 40hours per week with a hybrid schedule of two remote days and three in-officedays per week. This role at Planned Parenthood Northern California (PPNorCal) offers a comprehensive benefits package, including 100% employer-paid medical insurance for full-time employees, 75% coverage for dependent children, 25% coverage for spouses/domestic partners, dental and vision insurance, employer-paid life and long-term disability coverage, earned time off (ETO) and paid sick time accrued based on hours worked, a 403(b) retirement plan with up to 4% employer match after 12 months, and 10 paid holidays plus 2 floating holidays each year.
Work Schedule
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
SUMMARY
The Senior Manager of Donor Engagement plays a key role in cultivating, stewarding, and expanding relationships with individual donors to advance the mission of PPNorCal. This position leads front-line fundraising efforts in the San Francisco Bay Area, serving as a primary contact for mid-level and major donors in the region, and designs thoughtful engagement strategies to deepen donor connections. The Senior Manager oversees one direct report, the Events and Stewardship Coordinator, and together they plan and execute donor events, stewardship activities, and personalized touchpoints that inspire giving and strengthen loyalty. Reporting to the Director of Individual Giving, this role combines strategic relationship management with hands-on execution, ensuring a donor-centered approach that drives both revenue growth and long-term partnership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Strengthen donor relationships across the Bay Area through thoughtful, personalized outreach and engagement, and manage a portfolio of 100–125 qualified major donors, along with approximately 25 discovery prospects, creating tailored cultivation, solicitation, and stewardship strategies for each.
- Collaborate with the Director of Individual Giving to set portfolio goals and strategies that drive donor satisfaction and revenue growth.
- Serve as a key collaborator in strategic campaign planning, contributing donor insights and engagement strategies to help shape goals, priorities, and execution.
- Lead efforts to integrate deferred and legacy giving into donor engagement, partnering with development staff to identify prospects, incorporate planned giving opportunities into cultivation strategies, and ensure consistent follow-up and stewardship.
- Partner with the development team to strengthen corporate giving, cultivating relationships with corporate partners, identifying sponsorship opportunities, and supporting employee engagement initiatives that align with PPNorCal’s mission.
- Lead cultivation and fundraising events that build community and deepen donor connection in collaboration with the Events and Stewardship Specialist.
- Create and contribute to tailored donor communications that reflect organizational values and inspire giving, including proposals, updates, and thank-yous.
- Train and prepare senior leadership, CEO, and board volunteers for donor engagement opportunities.
- Collaborate with volunteer leaders and advisory groups to expand the pipeline of major and planned gift prospects.
- Foster close, collaborative communication with internal program teams, health center staff, and administrative teams to surface meaningful donor communications.
- Track all portfolio activity, touchpoints, and movement using Raiser’s Edge; maintain data integrity and contribute to reporting and analysis.
- Actively support and embody PPNorCal’s commitment to Diversity, Equity, and Inclusion in all aspects of donor and colleague relationships.
- Regularly travel within the Bay Area to meet with donors, represent PPNorCal at regional engagement activities, and provide support for donor events, including occasional evenings and weekends as needed.
SUPERVISORY RESPONSIBILITIES
- Provide direct supervision, guidance, and support to the Events and Stewardship Specialist, fostering professional growth and development.
- Set clear goals, priorities, and performance expectations, and provide regular feedback through check-ins and annual reviews.
- Delegate assignments and ensure projects are completed on time, within budget, and aligned with organizational standards.
- Encourage a collaborative, inclusive, and mission-driven team culture.
- Identify opportunities for training, mentorship, and skill-building to support the Specialist’s career growth.
- Model strong fundraising and donor engagement practices, offering coaching and support to strengthen the team’s impact.
- Ensure alignment of the Specialist’s work with broader departmental and organizational goals.
QUALIFICATIONS
Education and Experience:
- Bachelor’s degree required.
- Minimum of five years of progressive experience in front-line fundraising, with a strong track record in individual giving and major gifts. Experience with a variety of gift types a plus
- Demonstrated success in managing donor relationships and securing major gifts.
- Strong understanding of donor-centered fundraising and strategic philanthropy.
- Experience working in reproductive health, healthcare, or social justice organizations is a plus.
- Management experience is a plus.
Skills and Abilities:
- Strong relationship-building skills, with the ability to engage and influence high-level donors and stakeholders.
- Excellent written and verbal communication skills, including donor proposals, impact reports, and presentations.
- Proficiency in fundraising software (Raiser’s Edge NXT preferred) and Microsoft Office Suite.
- High level of professionalism, integrity, and commitment to the mission of PPNorCal.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Commitment to diversity, equity, and inclusion in all aspects of fundraising.
PHYSICAL DEMANDS & WORK ENVIRONMENT
- Duties regularly require sitting, handling objects, reaching, and effectively communicating through speaking and listening.
- Occasional travel required for donor meetings, events, and professional development.
- Must have reliable transportation and a valid California Driver’s License.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
JOB DESCRIPTION REVISION
This job description is not an exhaustive list of all responsibilities, duties, or requirements. The organization reserves the right to revise or require additional tasks based on evolving needs.
Pay Range: The wage scale reflects the compensation that anew employee can expect to receive if offered employment. The wage scale forthis position is $88,700 to $106,400 annualized salary, based on relevantprofessional years of experience.
Planned Parenthood NorthernCalifornia PPNorCal is an EqualOpportunity Employer. We celebrate diversity and are committed to creating aninclusive environment for all employees. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability, or veteranstatus. PPNorCal is committed to providing reasonable accommodations toindividuals with disabilities. If you need a reasonable accommodation for anypart of the employment process, please contact Human Resources to makearrangements.
We provide healthcare and educationservices to 137,000 adults and youth every year at 17 health centers located throughout 20 NorthernCalifornia counties. Planned Parenthood Northern California offershigh-quality, affordable health care to all, regardless of income, insurance,or immigration status. We care. No matter what!
Our experienced and caring medical staff gives eachpatient honest information and personal attention. We provide a full range ofservices, including birth control, breast exams, cancer screenings, medicationand in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP,and nPEP to prevent HIV infection, STI screening and treatment, vasectomy andinfertility services, gender-affirming hormone therapy, and more.