Title:                            Financial Operations Analyst

FLSA Classification:    Exempt

Department:                Finance

Reports To:                  Director, Finance

About Visit Dallas

At Visit Dallas, we do things bigger, bolder and with just the right amount of swagger. We believe that our powerful can-do energy and warm hospitality set us apart, while empowering others to be their best, boldest and most fearless selves.  Our team is made up of dedicated, dynamic professionals who collectively commit to living out our Brand, Vision, Mission and Values.

Our Brand Dallas is more than a city, it’s a state of mind – a maverick, can-do spirit expressed through a thriving arts scene, iconic sports culture, creative culinary influence and warm hospitality.  

 Our Vision To elevate Dallas as a welcoming, must-visit destination.

 Our Mission To promote Dallas globally to benefit our community and visitors.

 We Value Trust, Respect, Accountability, Community, and Empowerment.

Commitment to Our Culture

Visit Dallas is committed to fostering a culture that values trust, respect, accountability, community and empowerment.  We will demonstrate leadership that promotes inclusion and equal employment opportunities, and provide a work environment that is safe, healthy, harmonious, positive, professional and productive. This includes promoting collaboration where all team members are encouraged to participate and contribute to the achievement of our goals in service of our customers and community. 

We are committed to ensuring that our team members feel welcome and have an equal opportunity to connect, belong, and grow within the Visit Dallas Team.  We encourage team members to make a positive contribution to the organization, our community and the hospitality industry, to elevate their skills and to be comfortable and confident as their authentic selves within the framework of professional guidelines that we have established as a team.

Position Summary

The Financial Operations Analyst is essential to ensuring the accuracy, integrity, and compliance of the organization's financial operations and internal controls. Reporting to the Director, Finance, this position is responsible for managing and supporting a variety of financial processes, including expense reports, financial reporting, cash management, the annual financial audit, and resolving financial issues. The Financial Operations Analyst also facilitates effective communication and collaboration between internal teams and external partners on issues affecting the organization’s financial performance.

Role and responsibilities overview:

• Prepare, analyze, and distribute periodic financial reports and schedules to internal stakeholders.
• Support treasury operations, including monitoring fraud alerts, managing check deposits, analyzing cash balances, and preparing treasury-related reports.
• Develop and maintain financial models and analytical tools to support decision-making.
• Serve as the primary liaison with the third-party accounting partner on reconciling transactions, correcting data discrepancies and managing vendors.
• Support the accounts payable function by responding to vendor/payment inquiries, resolving failed payment issues, and providing supporting documentation for EFT auto-drafts.
• Oversee the processing, review, and timely reimbursement of expense reports; manage payments, track receivables, and ensure compliance with company policies and applicable regulations.
• Administer the corporate credit card program, including platform management, onboarding and offboarding cardholders, and credit limit administration in accordance with company policy.
• Manage payment processing, transaction monitoring, and financial reporting for programs.
• Analyze and resolve chart of accounts coding issues.
• Direct customer accounts receivable and lead collection efforts.
• Evaluate and monitor financial processes for efficiency, accuracy, and adherence to compliance; identify and recommend improvements.

ADDITIONAL RESPONSIBILITIES:

• Assist in compiling documentation, schedules, and supporting materials for financial audits.
• Contribute to the development and maintenance of financial policies, procedures, and records.
• Support ad hoc financial analyses and projects as needed.
• Contribute to the organization’s safe, healthy, harmonious, positive, professional and productive work environment and culture.
• Other duties as assigned.

EXPECTED COMPETENCIES, PERFORMANCE ATTRIBUTES AND CHARACTERISTICS:

• Strong knowledge of accounting principles, financial reporting, and audit practices.
• Excellent analytical and critical thinking skills to interpret complex data and financial information.
• Ability to understand and communicate the financial impact of business transactions.
• Superior interpersonal and communication skills, both verbal and written; able to collaborate effectively across departments.
• Capable of presenting findings and recommendations clearly to management and other stakeholders.
• Commitment to process improvement and implementing best practices.
• Outstanding attention to detail and strong follow-through.
• Highly organized and self-motivated, adept at managing multiple priorities in a dynamic environment.
• Dependable, team-oriented, and accountable in helping achieve organizational goals.

 Desired education and experience:

• Bachelor’s degree in accounting, finance, business, or a related field.
• Two to four years of professional experience in accounting or financial management.
• Familiarity with treasury or cash management activities.
• Experience with expense management systems and ERP/accounting software; experience with Sage Intacct, Nexonia, Bill, and/or Martus is a plus.
• Experience and proficiency working with Microsoft Office 365 Suite of products; advanced Excel skills (including financial analysis formulas, logic functions, macros, and pivot tables) are a plus.

Work environment and physical demands

The person in this role will mostly operate in an office environment with frequent and consistent use of a laptop computer, monitor, keyboard, mouse, and cell phone. It is mostly a sedentary role with extended work time sitting and using a cell phone and computer with desktop accessories. There may be occasions working at off-site locations where the workspace environment may vary.  

Expected hours of work

This is a full-time position with an expectation of 40 hours of work each week.  The regular office hours are Monday through Friday 8:30 am to 5 pm.  Visit Dallas offers an optional hybrid work schedule where most team members may work from home on Tuesdays and Wednesdays.

Expected travel

The person in this role may expect up to 10% local travel (within the Dallas area) and may require travel on occasion outside of Dallas and the immediate driving area to attend industry conferences and other events or activities.