Operations Manager - Commercial bei Groundworks

The Operations Manager assists the General Manager directly in overseeing and coordinating the operations of one or more Groundworks-affiliated branch locations in accordance with the standards of the organization.  Through his/her direct reports, guides all office, sales and production activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales and profitability.    

Duties and Responsibilities 

• Develops a superior workforce that is well-trained, engaged and empowered to serve customers   

• Implements a strategy that achieves the goals and objectives of the organization   

• Ensures projects are completed successfully, on time and to the satisfaction of customers   

• Supports and assists in coordinating paths of training and development for employees   

• Responsible for ensuring each crew is staffed appropriately with well-trained, competent and reliable personnel. Communicates with the General Manager to ensure proper lead time for hiring that anticipates turnover, seasonality of business and sales growth.   

• Regularly evaluates crew performance to ensure the optimal deployment of labor assets to each job relative to the complexity of the task and the capability of the crew assigned to each   

• Reviews safety regularly to ensure that each member of the production team remains healthy and safe during all tasks   

• Communicates and administers the company policy on vehicle and workplace safety to reduce insurance claims and to maintain a healthy, safe and productive workforce. Ensures DOT compliance   

• Coordinates with Permit Administrator and Office Manager to ensure compliance with governmental regulations and permitting requirements   

• Promotes a recognition culture where excelling individuals and teams are publicly praised for their accomplishments and recognized for their performance   

• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. 

Qualifications 

• Skill in operating personal computer and programs such as Microsoft Office, and other business software   

• Ability to strategically plan and organize work   

• Excellent written and oral communication   

• Attention to detail   

• Strong analytical, quantitative and problem-solving skills   

• Ability to lead a diverse work group   

• Ability to multitask   

• Ability to successfully pass a pre-employment background, drug screen and driving record review   

Working Conditions 

• Full-time 

• Onsite