Inside Sales Representative bei Metals USA

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Maintains key customers to ensure a continued base of profitable industrial business. Maintains and expands the database of prospects of the organization. Identifies the target lead decision makers in order to initiate sales process.
• Provides profitable transactional business through solicitation, quoting, email or other tools to grow the business.
• Estimates, quotes effectively customer projects. Converts opportunities into invoiced sales.
• Monitors, analyzes and communicates sales data to contribute to production service schedule. Including inventory tracking and replenishment responsibilities.
• Responds to customer information requests; collaborates with cross-functional departments to ensure a timely and accurate response. Interacts with Outside Sales, Operations, Quality Assurance and Purchasing on a daily basis.
• Articulates the benefits of products to prospective customers relative to the customer's needs persuasively via the telephone.
• Learns and masters the company's products and operational procedures.
• Represents Metals USA in a positive and professional manner at all times.
• Provides exemplary customer service without compromise.
• Forges relationships with Outside Sales Representatives, Production Managers and Support staff to ensure quality customer service and customer satisfaction. Cooperates with Outside Sales Representative to determine strategic approaches for sales.
• Regular and predictable attendance is required for the duties of the Inside Sales Representative; software is company property and cannot be downloaded onto a non-network computer.
• Maintain customer "inventory/stock out" spreadsheets, monitor customer projections and forecasts, price letters, price central, and usage reports.
• Monitor Kanban inventory programs, works with inventory and purchasing department to move obsolete, slow turning, and aged inventory.
• Ability to make pricing decisions in the absence of the Sales Manager, in cooperation with Outside Sales Representatives.
• Monitors quality and delivery performance to ensure the plant is meeting customer's expectations.
• General sales duties -- telephone skills, quoting, writing orders, closing skills, inventory knowledge (product mix), equipment capabilities, territory knowledge, handling objections, problems, paper flow, computer, etc.
• Understanding and application of processes and procedures are critical to meeting the objectives/goals of the facility and Metals USA.

Metals USA offers competitive wages and benefits plus upward mobility towards professional growth.

Metals USA is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.

Metals USA provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.