Medical Records & Compliance Coordinator bei Denova Collaborative Health

Reports to: VP Medical Operations.
Direct Reports: Yes – may supervise or delegate tasks to support staff
Employment Type: Non-Exempt, Full-Time

Job Purpose: The Medical Records & Compliance Coordinator plays a key role in supporting Denova’s Health Information Management and Compliance programs. This position oversees the medical records request and release process while also assisting with audits, training, and regulatory compliance activities. The coordinator is responsible for supervising support staff (as applicable) and ensuring that processes align with HIPAA, Federal, State, and accreditation standards. This role collaborates cross-functionally to foster a culture of privacy, accuracy, and compliance.

What You Will Do:

Medical Records & Compliance

• Manage medical records requests, ensuring security, timeliness, and adherence to privacy regulations.
• Coordinate provider approvals and maintain documentation logs.
• Serve as a liaison to patients, legal representatives, payors, and regulatory agencies.
• Recommend improvements to streamline medical records workflows and ensure accuracy.
• Assist with audits, compliance training, internal investigations, and policy updates.
• Track compliance activities and escalate issues to the Compliance Officer as needed.
• Support compliance committees, including scheduling, agenda creation, and minute-taking.

Leadership & Supervision

• Provide direct supervision to support staff assisting with medical records or compliance-related duties.
• Ensure clear delegation, training, and performance tracking for assigned team members.

Confidentiality & Collaboration

• Maintain strict confidentiality and ensure data security protocols are followed at all times.
• Collaborate with internal departments to align processes with regulatory standards.
• Perform additional duties as assigned to support department and organizational needs.

What We Need From You:

• Required: High school diploma or equivalent
• Preferred: Bachelor’s degree in healthcare administration, Health Information Management, or related field
• 2–3 years of experience in medical records, compliance, HIM, or a similar field
• Working knowledge of HIPAA, privacy laws, and healthcare compliance practices
• Strong communication, problem-solving, and organizational skills
• Excellent attention to detail and ability to manage confidential information
• Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems
• Valid Arizona Fingerprint Clearance Card, or ability to obtain prior to hire.

Your Work Schedule:

Hybrid after 90 days | Monday–Friday, 8:00 AM–5:00 PM

Perks of Being Part of Denova:

• Comprehensive low-cost medical, dental, and vision insurance.
• Generous retirement plan with a 3.5% company match.
• Secure your future with both long and short-term disability options
• Enjoy holiday pay, PTO, and life insurance benefits.
• Protect your future with long and short-term disability options.
• We offer an employee wellness program and fantastic discounts for all Denova team members.
• And there's so much more waiting for you!

Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

We provide a “whole person” approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.