Intern, Business Analysis bei Synoptek

Synoptek

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team.When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Intern, Business Analysis

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support.  We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Business Analysis, Intern, is responsible for developing business requirements documents to fulfill project requests made by the client. Additionally, the Intern will conduct project interviews with the requester to create a project request form and follow up meetings to gather business requirements in detail.

Duties and Responsibilities

• Meet with developers to review requirements documentation, answer questions, and follow up with users to gather more information as required
• Perform testing on application systems developed prior to conducting user acceptance testing
• Create process flow diagrams of the 'Current' process and 'Future State' process
• Develop business requirements documentation and schedule meeting with development staff to review
• Serve as a liaison between end users and development staff
• Perform unit testing on the software applications developed based on requirements provided
• Conduct user acceptance testing sessions
• Generate project status reports
• Keep management informed of progress, risks, and blockers to projects
• Perform light project management duties
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Education

• College courses in Computer Science or related field from an accredited college or university, preferred
• In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa

Experience

• Customarily has exposure to business processes and experience in mapping these processes using Microsoft Visio or equivalent

Skills/Attributes

• Synoptek core DNA behaviors:
  • Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
  • OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
  • Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company’s business goals
  • Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
  • Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
• Operate with integrity, follow through on commitments, maintain a can-do attitude and
• demonstrate courage under pressure
• Comply with HR policies and meet general employment expectations

Working Conditions

We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.