Server Administrator bei Shaw University

Job Summary:

Reporting to the Director of OIT Infrastructure, the Server Administrator maintains Shaw University’s enterprise
server and cloud environment, including ~100 Windows servers on Hyper-V with SAN storage. The role involves
system updates/patching, Microsoft 365/Entra ID administration, endpoint management and imaging
(ManageEngine Endpoint Central), as well as security/compliance support.

Essential Job Functions:
• Administer Hyper-V hosts, VMs, and Windows Server services; monitor capacity, performance, and
  uptime.
• Manage SAN storage, backups, and recovery procedures.
• Administer AD DS/DNS/GPO and Microsoft Entra ID; manage user lifecycle and MFA.
• Operate Microsoft 365 (Exchange Online, Teams, SharePoint) and related tenant settings.
• Lead patch management, OS/app updates, and firmware upgrades using ManageEngine Endpoint
  Central.
• Create and maintain standard desktop/laptop images and oversee endpoint deployments.
• Implement security baselines; assist with vulnerability remediation and NIST SP 800-171 controls.
• Provide Tier-2/3 escalation support; document systems, procedures, and asset inventories.
• Coordinate with vendors for support, repairs, and procurement.

Supervisory Responsibilities
None

Minimum Job Qualifications
Education and/or Experience

• Bachelor’s in IT/CS or related field (or equivalent experience).
• 3+ years in systems/server administration (Windows Server, virtualization, AD, M365).
• Hands-on experience with patching, backups, and endpoint management tools.

Preferred Certificates, Licenses or Registrations
• Microsoft certification (e.g., MCSA, Azure Administrator) or ability to obtain within 6 months.
• Experience with ManageEngine Endpoint Central (or Intune/SCCM), PowerShell automation, and
SAN/NAS.
• Security+/Network+, Microsoft 365 Certified, or relevant cloud/security certs.
• Higher-education or similar enterprise environment experience.

Other Competencies (skills, abilities, behavior)
Must have a philosophy that is consistent with the Mission, Vision and Core Values of the organization. Vision,
commitment, and experience in achieving goals and pursuing excellence is critical. Strong oral and written
presentation skills. Ability to work well independently and as a member of a team. Excellence in organization,
decision-making, problem-solving and creating a collaborative environment. Ability to manage multiple projects
simultaneously. Must be able to read, write and speak fluently in English.

Physical Demands
Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds occasionally), bending, and carrying.
The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel.