Accounts Receivable Analyst bei trü frü

As an Accounts Receivable Analyst, you will liaise with the Sales, Accounting, Fulfillment and Vendor Relations teams to facilitate retail customer account reconciliation for invoice deductions (e.g., penalties and fines, chargebacks, audits, and sales related advertised events, etc.). You will be responsible for managing the organization’s receivables, ensuring timely collection of outstanding invoices, and resolving payment discrepancies. Acting as the primary liaison for invoice disputes, you will coordinate with internal teams and customers to ensure timely and accurate resolution.

What you'll do

• Investigate invoice deduction reason codes via retail and e-commerce customer portals, ensuring alignment with customer-specific terms.
• Review and record timely payment of customer invoices.
• Gather and validate supporting documentation internally and externally to dispute invoice deductions and trade expenditures.
• Manage and analyze data across CRM, ERP, and other internal systems, ensuring integrity, accuracy, and consistency.
• Run reports, maintain spreadsheets, and prepare weekly, end-of-period, and quarterly accounts receivable aging reports, as well as other internal and external reporting as needed.
• Build and maintain proactive relationships with internal and external partners; collaborate with Accounts Receivable, Vendor Relations, Fulfillment, Transportation, and Accounting teams to efficiently track and resolve disputes.
• Provide regular updates, feedback, and insights to Management, including facilitating monthly discussions on challenges and findings.
• Work with finance to ensure receivables are closed only after disputed matters are fully resolved.
• Drive continuous improvement by streamlining and automating dispute processes where possible and identifying trends and solutions to recurring challenges.
• Support other duties as needed to help the team achieve its goals.

You are...

• Principled, demonstrating integrity and a commitment to strong internal controls.
• Adaptable, able to multi-task, meet deadlines, and partner effectively across teams.
• Collaborative and professional, building strong relationships at all levels internally and externally.
• Analytical, comfortable working with ERP systems, large data sets, and reporting.
• A self-starter who thrives independently and within a team.
• Organized and detail-oriented, ensuring accuracy and efficiency.
• Flexible, ready to take on additional responsibilities as needed.

You have...

• Bachelor’s degree in Business, Accounting, Supply Chain, Logistics, or Finance or equivalent combination of education and experience.
• Strong understanding of accounting principles including balance sheet and GL.
• Ability to work independently and as part of a team and maintain high ethical standards of integrity and quality.
• Ability to have an innovative and dynamic approach to work.

Certain states and localities require employers to post a reasonable estimate of salary range.  Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.