Executive Assistant to VP of Mental Health & Housing Services bei undefined

TITLE: Executive Assistant to VP of Mental Health & Housing Services / Housing Property Manager

REPORTS: V.P., Director of Mental Health & Housing Services

LOCATION: Manhattan, NY

Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

MAJOR FUNCTIONS:

The Housing Property Manager will oversee all aspects of leasing, rent collection, and tenancy management for individuals and families in permanent and transitional housing programs. This position includes active coordination with landlords, brokers, independent contractors, and city agencies such as HPD. 

SPECIFIC DUTIES & RESPONSIBILITIES:

1. Process initial leases for all Housing tenants, ensuring timely submission of documentation to HPD for rental subsidy approval.
2. Complete lease renewals, including tenant rights notifications, HPD annual recertifications, rent increase and income decrease requests, and vacancy notifications for all Housing tenants.
3. Prepare and update rent statements and ledgers for all Housing and scatter-site tenants; distribute these to relevant programs for record-keeping and case conferencing (e.g., HPD, DHS, DOHMH and HASA).
4. Process initial subleases and TRCWs for scatter-site tenants, based on income documentation from all household members.
5. Complete annual sublease renewals and TRCWs for scatter-site tenants.
6. Meet with realtors and brokers to identify and secure new scatter-site apartments.
7. Arrange and conduct walk-throughs for apartments that are vacant or being surrendered to landlords.
8. Schedule necessary clean-outs for scatter-site units with independent contractors.
9. Build and maintain positive relationships with landlords and property managers to support tenant placement and lease retention.
10. Monitor all contract leases for scatter-site units, ensuring timely renewals and compliance with lease terms.
11. Oversee all rent collection activities and collaborate with the NYC HRA Department to ensure timely and accurate monthly rent payments.
12. Work with program staff to develop and monitor tenant payment plans as needed.
13. Communicate with landlords regarding rent-related issues and coordinate with the legal team to address cases of non-payment when necessary.
14. Communicate with directors and clinical supervisors to establish tenant payment plans when necessary.
15. Refer DHS and scatter-site tenants with rental arrears to legal for initiation of housing court proceedings.
16. Initiate and manage legal actions related to non-payment and represent the agency in housing court when needed.
17. Ensure all tenant housing documents are accurate, complete, and compliant with funder and agency requirements.
18. Maintain updated knowledge of housing court laws, rent stabilization regulations, Tax Credits, HPD subsidy programs, and agency policies.
19. Track and report on lease expirations, rent collection trends, housing placement activity, and legal proceedings.
20. Write correspondence, reports, and edits written material for accuracy and produces document in final format. 

21. Compile statistical data for Housing programs monthly rosters. 
22. Acting as the administrative point of contact between the Vice President and internal/external contacts 
23. Undertaking the tasks of receiving calls, take messages and routing correspondence

24. This position will require availability as needed including on-call responsibilities.

REQUIREMENTS: EDUACTION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES:

• Must be tax credit certified.
• High School or GED
• 3–5 years of experience managing properties, ideally within a supportive housing setting
• Familiarity with OMH, HPD, DHS, HASA, and other housing assistance programs in NYC
• Knowledge of real estate leasing practices, housing law, tenant rights, and court procedures
• Experience working with realtors, brokers, and landlords to secure housing units
• Proficiency in Microsoft Office and property management software
• Commitment to housing stability and working with vulnerable populations, including individuals with histories of homelessness, mental illness, or substance use
• Ability to work with realtor/broker and attend housing court
• Flexibility in schedule to meet program or legal deadlines
• Comfortable representing the agency in a professional and legal settings

 Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.