Insurance Inside Sales Representative bei 360care

Inside Sales Representatives are responsible for phone sales, following up on prospects and assisting with enrollment forms.

• Sourcing new sales opportunities and establishing leads through outbound calls, emails and follow up.
• Must have Health Insurance license within 60 days of employment.
• Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations.
• Understand and maintain awareness of customer needs, qualifications and requirements.
• Assess competitors by analyzing and summarizing competitor benefits then identifying sales opportunities.
• Route customers to the appropriate departments for further development and resolution.
• Educate family members and guardians on the benefits available to those residing at the facilities we service.
• Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
• Maintains and improves quality results by following standards, recommending improved policies and procedures.
• Maintain job knowledge by studying pertinent laws and differing state requirements, participating in routine educational requirements by law.
• Maintains equipment and systems by troubleshooting, reporting and tracking problems.
• Travel up to 25% of the time.
• Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs.
• Follow up to make sure prospects have received materials sent to them.
• Assist with enrollment forms when needed and answer any questions from prospects.
• Maintains strong knowledge of company services provided to customer.
• Actively supports and complies with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
• Reacts positively to change and performs other duties as assigned.

• BA/BS degree or equivalent work experience preferred; High school diploma required.
• 2+ years of inside sales experience (phone sales preferred)
• Accident and Health Insurance License preferred but not required.
• Proven inside sales experience preferred with established track record of over-achieving quotas.
• Strong phone presence and experience making multiple calls per day.
• High attention to detail and strong customer service skills.
• Excellent verbal, written and listening communication skills.
• Ability to multi-task, prioritize and manage time effectively.
• Strong computer skills required.
• Familiar with Salesforce or similar CRM.
• Demonstrated success with health insurance sales.
• Excellent interpersonal, oral, and written communication skills.
• Must be detail oriented and self-motivated.
• Excellent customer service skills.
• Anticipate needs in a proactive manner to increase satisfaction.
• Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.