Technical Writer bei The WellBoss Company LLC

Description

OVERVIEW:

The Technical Writer is responsible for documentation of business processes, development of production/company procedures, and maintenance of documents in the company’s EPDM system.

JOB FUNCTIONS/RESPONSIBILITIES:

The Technical Writer is accountable for the following functions and responsibilities:

• Create new documents and/or revise existing documents in accordance with internal specifications, business processes, and project/system requirements while verifying accuracy and compliance to existing standards. 
• Observe production, developmental, and experimental activities, internal and external, to determine operating procedure and detail and turn into written document.
• Facilitate SME input and review sessions with individuals or groups.
• Ability to merge business processes and production into single, step-by-step procedural guides. 
• Adhere to document change control procedures/systems to ensure successful release of new or revised documents.
• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
• Review released documents and recommend revisions or changes in scope, format, and content as needed.
• Ensure all document and system elements are assembled for review and approval.
• Ability to participate effectively in the evolution and documentation of Technical Writing standards.
• Provide training/guidance as needed.
• Ability to write in accordance with the standards and principles of the Gregg Reference Manual, most current edition.
• Ability to read existing documentation, interview business and team members, and study the target application in order to drive out documentation and supporting decision making.
• Ability to drive work to timely and high-quality completion while maintaining positive and effective relationships.
• Perform other functions and responsibilities as assigned.

Requirements

QUALIFICATIONS/EXPERIENCE REQUIRED:

The Technical Writer must at a minimum possess the following:

• High school diploma or GED equivalent. An associate degree or higher in a Technical Writing discipline is preferred.
• Five plus years of experience in a Technical Writing role. Experience in document control is preferred.
• Excellent/advanced technical writing and oral communication skills
• Advanced skill level in the Microsoft Office Suite, specifically in Word and Excel.
• Advanced skill level in Adobe Pro software.
• Ability to meet deadlines while maintaining high standards of accuracy and ensure compliance with company and other applicable policies and procedures.
• Ability to prioritize and multitask in a fast-paced, high-pressured work environment.
• Ability to handle confidential information in a discreet and professional manner, protecting the company’s value.
• Ability to speak, read, and write the English language fluently. Bilingual in Spanish is preferred.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills with attention to detail.

PHYSICAL REQUIREMENTS:

The Technical Writer must be able to:

• Operate basic office equipment, such as a keyboard, mouse, copier/printer/scanning machine.
• Wear the appropriate Personal Protective Equipment when required (i.e., safety glasses or side shields, steel-toe footwear, etc.).
• Stand for long periods of time; up to 8 hours a day when necessary.
• Sit for long periods of time; up to 8 hours a day.