Homeoffice Quality Assurance (QA) Analyst bei NWE Region
NWE Region · Milwaukee, Vereinigte Staaten Von Amerika · Remote
- Professional
Key Stakeholder Relationships:
Product owner, Technical Leader, Solution Architect, Business SME, Business Analyst
Role Purpose: Client’s Salesforce system is a cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage customer data, sales operations, and marketing campaigns and is a critical application for company’s digital transformation to enable annual recurring revenue.
A Salesforce Quality Assurance (QA) Analyst plays a critical role in ensuring the quality and reliability of Salesforce solutions and applications. Here's a list of skills and qualifications typically required for a Salesforce QA Analyst job position:
Key Responsibilities:
•Leads development of test strategies, leading end to end test planning including, data, environments, end to end use case definitions, overseeing test execution, facilitating stakeholder review of test outcomes and go-no-go decisions.
•Assists in training teams on automation, documentation, and root cause analysis.
•Experience with defect life cycle and triage.
•Ability to collect report on and analyze defect metrics, determine trends, and recommend options to improve.
•Monitor quality release by release.
•Locate key testing process improvement opportunities.
•Interacting with business teams on initiatives and how they should be approached from a testing standpoint.
•Provide test metrics and facilitates discussions with project teams and stakeholders to drive go-no-go decisions.
•Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications.
•Assist teams with test design and automation for all types of testing, including system, regression, functional, end-to-end, data integrity, and performance.
•Automate test cases and scenarios.
•Provide workshops, training, and standards for business teams around user acceptance testing practices.
•Governance to ensure adequate test coverage and best practices.
•Configure and manage test environments and data related to strategies.
•Exhibit a holistic approach to testing strategies.
•Strong business awareness and priorities.
•Analyze and offer architectural improvements to determine testability.
•Build end point simulations as necessary.
•Enterprise test tool management and administration.
Skills, Knowledge, Experience and Education
•3+ years of Testing experience with Salesforce Platform (strongly desired).
•Expert level grasp of Quality Assurance fundamentals.
•Hands on test development and execution background in a Salesforce platform is a plus.
•Extensive experience with test automation.
•Familiarity with performance testing tools (jMeter, Gatling, etc.).
•Familiarity with enterprise test automation suites (Tosca, Tosca DI, Selenium).
•Tosca certification 1&2 (preferred).
•Extensive knowledge of Agile practices and Jira.
•Knowledge of test management tools (Jira, qTest).
•Basic software development and scripting skills.
Temperament
•Ability to adapt to and assist colleagues through change and support change management processes.
•Strong team orientation and ability to collaborate with the business and IT organizations.
•Strong teamwork, customer service and organizational skills
•Ability to retain and convey a positive attitude in challenging circumstances.
•Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
•Remain open to ideas; integrates multiple perspectives in decision-making.
•Maintain a positive demeanor during periods of uncertainty, conflict, and stress.
•Ability to influence and obtains results through others within Rockwell in a respectful way.
•Open mindset and willingness to learn and promote new philosophies to impact culture and organizational transformation initiatives.
•Create an environment that encourages the open exchange of information and viewpoints.
•Conform to all aspects of the company’s goals, values, and standards of ethical conduct while demonstrating integrity, trustworthiness under all circumstances. Treat others honestly and fairly.
•Adapt appropriately to competing demands and shifting priorities.
IPC - Information Processing Capability (Factors of Complexity)
•Ability to work on issues of moderate scope where analysis of situations or data requires a review of relevant factors.
•Exercise judgment within defined procedures and practices to determine appropriate action.
•Apply process improvements to facilitate improved outcomes.
•Implement and execute processes across business/function to achieve assigned goals.
•Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints.
•Leverage business insights in proposing solutions and facilitating change.
•Scope of work: Receive assignments in the form of objectives with goals and the process by which to meet the goals.
•Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
•Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible
•Strong analytical skills; ability to distill information from disparate data sources and the capability to tell the “story” behind it, as well as recommendations for next steps
Accepts Role Requirements
•Ability to work in a team environment.
•Strong team and solution-oriented attitude.
•Ability to analyze and develop solutions to a problem.
•Excellent interpersonal and communication skills.
•Experience with the agile software development process.
•Preparing and delivering information in a concise and professional written manner.
Company
Fujitsu at a Glance
Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.
We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu’s success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!
At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.
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