Sales Support Analyst - RoRo bei Yusen Logistics

This position is within our NYK Group Americas Inc. (NGA) company.

Must have the ability to commute to our office in Secaucus, New Jersey. 

Salary Range $70,000 - $77,000

Position Summary

The purpose of this position is to provide support to Sales staff to assist in development of internal and external reports, customer support, and liaise with Trade and Customer Service teams towards maintaining a concentrated focus on key markets and compliance with the company’s marketing strategies.

LOCATION: (Geographic responsibility)

All US customers; Position is based out of the Secaucus, NJ office

Essential Duties and Responsibilities

• Distribute KPIs from PowerBi reports to support business strategy.
  ▪ Assist Sales with customer contact as needed.
  ▪ Liaise with Trade and Ops regarding issues affecting customers.
  ▪ Maintain significant operational issues (delays, etc) negatively affecting revenue.
  ▪ Scan JOC data, internal stats and other data to identify best potential target accounts.
  ▪ Moderate Sales and Trade Weekly Meetings and prepare minutes.
  ▪ Work with BPM to develop Social Media campaign.
  ▪ Assist Sales in updating/maintaining Customer information in CRM tool and SHAREPOINT (OEM’s/NVOCC).
  ▪ Prepare consolidated schedules for weekly broadcast to customers.
  ▪ Develop and communicate information regarding the competitive schedules/announcements.
  ▪ Monitor and report customer KPI’s for selected customers.
  ▪ Develop, distribute, and monitor a ‘pipeline’ of significant rate quotes.
  ▪ Distribute Daily Flash report coordinating with TRADE to ensure data integrity.
  ▪ Assist Sales & CSR's in onboarding new customers.
  ▪ Collaborate with Sales and NBSA on PowerBi report improvements.
  ▪ Other duties as directed by Sales Management. NON ESSENTIALS:

NOTE: The above responsibilities document the major levels and scope work expected of the incumbent. They are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.

SPECIAL SKILLS (Computer training, quality training, special programs)

• Social skills necessary to interact effectively with outside customers as well as NYK internal employees
  • Diligent approach to obtaining more profitable business
  • Knowledge of pricing and service contracting
  • Ability to effectively complete tasks within budget constraints
  • Excellent analytical/problem solving skills
  • Excellent planning and organizational skills
  • Relationship building with key customers
  • Strong verbal and written communication skills

PREFERRED EDUCATION:

Bachelor's degree required

WORK EXPERIENCE (Years of experience in the industry and functional area)

Minimum of 1 - 3  years of related experience

LOCATION: (Geographic responsibility)

All US customers; Position is based out of the Secaucus, NJ office.

Benefits - NYK offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision 
• 401k with a company match and Pension Plan
• Flexible Spending Accounts, Life Insurance, Tuition Assistance Program, Vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

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About NYK Group Americas Inc.

Founded in 1885, Nippon Yusen Kabushiki Kaisha (NYK Line) has become a leader in global marine transport by meeting challenges head on and achieving steady growth. NYK recognizes our role in providing safe and reliable services for a broad range of trade and commercial activities that are the basis for developing the world's economies and cultures.

NYK Group Americas Inc.

NYK Group Americas Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.