Card Games Manager bei Cherokee Nation Entertainment
Cherokee Nation Entertainment · Roland, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Roland
This is a key leadership role responsible for the planning, development, and execution of the card game operations, focusing on profitability, policy adherence, and customer satisfaction. The Manager ensures all card games, particularly poker, are conducted with the highest levels of integrity and compliance, meeting all established MICS. The role requires the ability to analyze procedures and performance data to make strategic adjustments that maximize business results. The work environment includes exposure to both climate-controlled office settings and the casino floor, which involves exposure to second-hand smoke and crowd noise. Flexibility to work varied shifts, including weekends and holidays, is required.
Responsibilities
- Plan, develop, and implement card game policies for both short- and long-term departmental goals.
- Ensure all games are conducted according to established policies and procedures, with strict adherence to all Minimum Internal Controls Standards (MICS), particularly for poker.
- Direct, coordinate, and analyze card game procedures and operations to ensure maximum profitability and efficiency.
- Develop and execute the annual department business plans and budgets; maintain monthly budgets and provide status reports, justifying any unusual variances.
- Create and implement engaging card game promotions and tournaments, review their performance, and adjust offerings based on business needs in collaboration with leadership.
- Build team loyalty, model professional behavior, and exercise supervisory and management authority over the department, including providing input for hiring, firing, and performance decisions.
- Maintain constant customer interaction to ensure complete customer satisfaction and a high-quality gaming experience.
- Maintain and submit all required records and reports while strictly upholding the confidential nature of company records.
Qualifications
- High School Diploma or General Education Degree (GED) and 3 to 5 years of gaming management experience, or an equivalent combination of education and experience.
- Excellent written, verbal, and presentation communication skills.
- Strong planning, analytical, and creative problem-solving skills, including the ability to define problems, collect data, establish facts, draw valid conclusions, and work with mathematical concepts and probabilities.
- Basic computer skills with a working knowledge of Microsoft Office Suite.
- Must have and maintain a valid driver’s license.
- Must be able to obtain and maintain a gaming license by the appropriate gaming authority.
About Company
Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
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Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
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Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
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Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
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Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.
Company:Cherokee Nation Entertainment
Company
For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.
Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.
Here's what awaits you:
Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
