Risk Management Specialist bei HOLLADAY PROPERTY SERVICES MID WEST INC

Description

Job Title: Risk Management Specialist

Reports to: Risk Manager

FLSA Status:  Non-Exempt

Hours:  8:00 am – 5:00 pm 

Department:  Servco

Enriching lives through investment and service is the mission at the core of everything we do at Holladay. The Risk Management Specialist supports this mission by providing support to the Risk Management function supporting a safe workplace and liability risk, as well as supporting Human Resources in learning and development functions encouraging a positive associate experience. 

Essential Duties and Responsibilities include but are not limited to the following:

Risk Management Responsibilities

· Manage claims from all lines of coverage (Property, General Liability, Auto, Workers Compensation, Builders Risk, Cyber, etc.) – Include but not limited to:

o Reporting to Broker/Carrier

o Continued communications with adjusters and associates to ensure proper investigation and information is in place 

· Process all workers compensation reporting and provide support to associates dealing with workplace injuries 

· Keep all workplace injury documentation up to date and run annual OSHA reports

· Ensure Risk Manager Pro system is up to date with current locations, automobiles, associates, COIs, claims, etc.

· Request Certificates of Insurance (COI) from broker and provide to requesting party

· Assist with annual liability insurance renewals (update spreadsheets, applications, allocations, and billings)

· Support expiring policy audits (collection of payroll and request of remaining exposures information)

· Schedule required safety related training and ensure compliance

· Develop and lead safety committee, schedule annual meetings and trainings determined by committee, post monthly safety topics, and document all discussions/trainings. 

· Start development workbooks once projects get to wildcat stage

· Manage and track monthly open invoices from Gibson and Alliant 

· Manage MVR submissions and monthly updates to and from Gibson, and communicate and manage employment eligibility with HR.

· Serve as backup for any risk management related requests as needed

General support responsibilities

· Processes mail (including overnights)

· Assists or prepares correspondence as requested

· Manage organization and filing of Risk Management files

· Makes photocopies, faxes and scans documents and performs other clerical functions as requested

· Assist in communications related to assigned responsibilities

· Assists with various research projects and/or special projects

Qualifications:

· High school diploma or equivalent, Bachelor’s degree preferred

· Must have at least 3 years of strong experience with workers compensation or liability insurance, with a willingness to learn any new skills

· Strong computer skills, specifically with Microsoft Office products

· Strong attention to detail

· Strong written and verbal communication skills

· Strong customer service skills

· Ability to prioritize and manage conflicting priorities effectively 

Holladay Mission and Values: All associates are expected to live Holladay’s Mission and Values in their everyday interactions with each other, external clients, and stakeholders as defined below:

· Mission: Enriching lives through investment and service

· ENRICH Values: 

· Entrepreneurial – We are empowered to dream and take risks, to challenge conventional wisdom and demand continuous improvement, to innovate, create, and inspire change.

· Nurture – We encourage and support the growth and development of each other, our clients, and our communities.

· Respect - We recognize and acknowledge the inherent value of others.

· Integrity – We do the right thing. We exhibit a consistently high moral compass.

· Community – We are a family. We have fun, serve others, and freely give of our resources. We recognize our responsibility to make our communities and world a better place.

· Health - We support the physical, financial, and professional health and well-being of each other and those we serve.

Position Competencies 

· Problem solving – this individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully

· Interpersonal skills – this individual maintains confidentiality, remains open to other’s ideas and exhibits willingness to try new things.

· Oral communication – this individual speaks clearly in positive or negative situations.

· Written communication – this individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

· Planning/organizing – this individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

· Quality control – this individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

· Adaptability – this individual adapts to changes in the work environment,  manages competing demands and is able to deal with frequent change, delays or unexpected events.

· Dependability – this individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Compensation:

The Risk Management Assistant compensation will be based on experience and qualifications. This range is subject to local, state and regional dynamics and may be adjusted up or down depending on market conditions.

Physical Demands:

· While performing the duties of this position, the associate is regularly required to sit for extended periods of time

Supervisory Responsibility:

· This position does not have any supervisory responsibility

Promotional Opportunity:

Associates with more than twelve (12) months of service may request consideration to transfer to other jobs as vacancies become available and will be considered along with other applicants. To be considered, Associates must have a satisfactory performance record and have no disciplinary actions during the last twelve (12) months. Management retains the discretion to make exceptions to the policy.

This description is not all inclusive and duties will vary depending on specific property being managed.