Senior Group Manager - Procurement Services - REF82826L_2025191123 bei WNS Global Services

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

The Senior Manager, Procurement Services leads a global procurement service delivery team responsible for category planning and strategy development, benchmarking, collecting market intelligence, managing stakeholders, and developing project pipelines. He or she will lead a team of category managers across a defined geography. The services delivered will potentially span across Strategic Sourcing, Contracting, and Procurement Operations across a variety of Indirect Categories. This role frequently interacts with senior members of the client’s organization, so he or she must have excellent communication skills and be comfortable leading and participating in discussions across levels and cultures. In addition, he or she is also responsible for creating a positive work environment and fostering cross-functional and cross-regional collaboration.

Key Responsibilities / Job Duties

Managing service delivery across geographies with a team of 15+ people · Ensuring overall program health and performance against metrics· Managing overall client relationships and deepening engagement · Managing the team’s hiring, objective setting, performance, career growth, training, and competency development· Acting as the escalation point for resolving operational and delivery related issues· Participating in firm-wide development initiatives across WNS Procurement· Collaborate with different teams across WNS Procurement to support solution design with subject matter expertise

· Bachelor’s Degree, MBA preferred · 15 years of experience across procurement service delivery in one or more areas of strategic sourcing, contracting and procurement operations· 8+ years leading client delivery programs