PC Systems Specialist Associate bei Georgia State University

PC Systems Specialist Associate

Information Technology and Systems

College of Education & Human Development

Georgia State University

Georgia State University’s College of Education & Human Development is committed to high-quality instruction and high-impact research. Its student population reflects the diverse composition of our state and nation.

For more than 50 years, we have been building a legacy as a college graduating educators and professionals equipped with the tools, knowledge and inspiration to ensure others have an even brighter future. At Georgia State’s College of Education & Human Development, we are moving lives forward.

 

Information Technology and Systems within the College of Education & Human Development is seeking to hire a PC Systems Specialist Associate.

WHAT MAKES GSU A GREAT PLACE?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

• A knowledge-sharing organization that works collaboratively with diverse partners.

• Professional development opportunity and mentorship.

• A rapidly growing center within an academic setting.

WHAT WILL YOU DO:

This position will provide IT support to the College of Education & Human Development.

DUTIES AND RESPONSIBILITIES INCLUDE:

Desktop Support (PC and Apple):

• Prepare new computer systems utilizing System Center Configuration Manager and Jamf Connect.

• Manage the installation, maintenance, troubleshooting, and migration of computer systems and peripherals. Manage the installation and troubleshooting of computer software.

• Install local and network printers and work with the departments to help in the setup process of multifunction printer/copiers.

• Prioritize and resolve general support tickets.

• Perform tasks in-person and remote.

Classroom and Conference Rooms:

• Manage the installation, maintenance, troubleshooting, and migration of computer systems and peripherals.

• Manage the installation and troubleshooting of computer software

Audio/Visul Support:

• Handle general questions from faculty and staff in regard to use the equipment in the AV equipped rooms.

• General maintenance of AV equipment.

• Assist GSU AV Team in repairing AV equipment

General:

• Performs other advanced level specialist duties as assigned.

• Attend various GSU IIT meetings.

• Attend training seminars related to this position when needed.

• Management: Maintain CEHD Asset and Inventory System for the Dean's Office.

Bachelor’s degree and one year of related experience; or a combination of education and experience.

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