Data Engineer/Data Analyst – Entry Level bei TechSmith Corporation
TechSmith Corporation · East Lansing, Vereinigte Staaten Von Amerika · Hybrid
- Junior
- Optionales Büro in East Lansing
WHY YOU'LL LOVE WORKING HERE:
POSITION OVERVIEW:
You are at the beginning of your career in data engineering and analytics. You’ll be joining a small, focused team where you’ll work directly with your manager to learn the tools, systems, and business context that drive TechSmith’s data initiatives. With close guidance, you’ll grow into a reliable contributor who can take ownership of impactful projects.
RESPONSIBILITIES:
- Build and maintain data pipelines and infrastructure
- Use cloud-based tools like Azure Data Factory and Fabric Data Pipelines to create and manage ETL workflows.
- Organize and maintain data in Lakehouses and databases to support analytics and reporting.
- Blend Python, SQL, and R with low/no-code ETL tools to ensure pipelines are efficient and easy to maintain.
- Learn existing pipelines to ensure shared ownership and redundancy across the team.
- Support data-driven growth of TechSmith’s subscription business.
- Maintain and improve the data team’s internal data schema for subscription data.
- Leverage product usage data in new ways that empower marketing, product strategy, and development, especially through introducing new types of algorithms and new ideas for feature engineering.
- Develop statistical and machine learning models for churn prevention, upsell targeting, trial conversion, and other business goals.
- Provide analysis—often delivered through interactive Shiny apps, Power BI dashboards, or Jupyter notebooks—to help stakeholders evaluate experiments, promotions, and other strategic initiatives.
- End-to-end project ownership
- Collaborate with stakeholders across the company to understand their challenges, co-develop solutions, estimate effort, and implement them. You must actively seek input to find the best long-term solutions, demonstrating TechSmith’s Inclusive value.
- As a small team, it's essential to deliver high-quality work quickly, maintaining high standards while operating at a fast pace. This is done in the spirit of “Under-estimate, and Over-deliver" as we live out TechSmith’s Integrity value, putting our customers first.
- Continuously improve skills and systems
- Develop familiarity with the full TechSmith data stack and become proficient in multiple areas over time, exhibiting TechSmith’s Accountability value.
- Stay informed and anticipate changes from pricing, product, or schema updates.
- Use AI tools to boost efficiency while maintaining deep understanding of data and algorithms.
- Manage and reduce SaaS and cloud compute costs through smarter architecture and usage.
- Develop subject matter expertise and ensure compliance
- Gain familiarity with key data sources (e.g., internal sales, e-commerce, email marketing, surveys, support tickets).
- Develop deep expertise in key systems and sufficient familiarity with others to integrate them into complex models.
- Apply data privacy and security regulations effectively, while adhering to internal policies.
- Ensure code quality and process reliability
- Use version control (e.g., Git) to support collaborative development, prevent errors, and enable CI/CD workflows.
- Create and maintain clear documentation for all ETL processes to support transparency and reproducibility.
REQUIRED SKILLS AND BACKGROUND:
- Must be legally authorized to work in the United States without employer sponsorship (e.g., H-1B visa). TechSmith does not intend to file visa applications for this position.
- Bachelor’s degree completed within 6 months of the start date, or
- 2+ years of relevant experience in a data analytics role.
- Hands-on Analytics Experience:
- At least 6 months of hands-on analytics experience (e.g., internships, team projects, personal/professional work). Coursework alone does not qualify.
- Proficiency in at least one data analysis language (e.g., Python, SQL, or R).
- Ability to work effectively with a diverse group of colleagues across disciplines (e.g., Product, Marketing, Sales, Leadership).
- Reflect TechSmith’s value of Respect: “We are all equal at TechSmith. We treat each other with respect and appreciation.”
- Proven ability to work independently and manage multiple projects in a fast-changing environment.
- Comfortable with ambiguity and able to bring structure and clarity to complex problems.
- Motivated, curious, and resilient.
- Demonstrable experience in taking initiative to solve problems.
- Fluent in English.
- Must reside in Michigan and be able to work from the office at least one day per week.
- During onboarding and training, must be able work from the office 50% or more in some weeks.
PREFERRED SKILLS AND BACKGROUND:
- Currently enrolled in or have completed a Master’s degree program in data science, statistics, economics, or a related field
- At least 1 year of relevant work experience (internships and research projects may qualify)
- Hands-on experience building interactive data applications using frameworks such as Plotly, Dash, Streamlit, Flask, or Shiny
- Familiarity with cloud-based ETL and data orchestration tools (e.g., Airflow, dbt, Azure Data Factory)
- Proficiency in R
- Proficiency in SQL Server
- Experience developing in Power BI beyond visualization: including semantic data models, multiple related tables, and DAX measures and calculated columns
- Understanding of data architectures beyond flat files, including relational databases, data warehouses, and data lakehouses
- Experience working with modern big data formats such as Parquet, Avro, ORC, or Delta Lake
COMPENSATION AND BENEFITS
- Competitive pay
- Health Insurance – BCBS of Michigan - Employer-paid premium
- Health Savings Plan – Employer Contributions
- Dental Insurance – Employer-paid premium
- Vision Insurance – Employer contributions toward premiums
- Retirement – 401(k) – Employer Match
- Tuition Assistance
- Student Loan Repayment Assistance
- Paid Parental Leave
- Employee Assistance Program
- Disability Insurance – Employer-paid premium
- Life Insurance – Employer-paid premium
- Generous PTO, Sick Time, Holiday Time, Volunteer Time
- Company-sponsored events, gifts, food, etc.