- Professional
- Optionales Büro in Amherst
Role: | ||||||||||
Ensure the branch meets organizational, financial, operational, service, and growth plans. | ||||||||||
Essential Functions & Responsibilities: | ||||||||||
- Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions. | ||||||||||
- Provides current and new members with Triangle's model of Service Strategy in leading by example; through coaching, and employee execution. | ||||||||||
- Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions. | ||||||||||
- Maintains communications with the Senior Vice President of Member Services; prepares and submits standard reports, and attends scheduled management meetings. | ||||||||||
- Represents the branch, as appropriate, in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. | ||||||||||
- Controls past-due and charged off accounts for the branch. | ||||||||||
- Establishes branch goals as aligned with company goals. | ||||||||||
- Compiles and evaluates individual and/or group performance relative to goals. | ||||||||||
- Accountable for all branch operations and sales goals. | ||||||||||
- Assists in branch development within the community. | ||||||||||
- Provides support and recommends actions in regards to systems and policy applications. | ||||||||||
- Monitors all branch activities to insure they are in compliance with established credit union policies and procedures. | ||||||||||
- Ensures Triangle's Service and Sales Strategies programs are adhered to through modeling, coaching, and accountability. | ||||||||||
- Performs other related duties as assigned. | ||||||||||
Knowledge and Skills: | ||||||||||
Experience | * Staff development, coaching, and goal setting | |||||||||
* Experience in a leadership role required | ||||||||||
* Lending and mortgage experience preferred | ||||||||||
* Prior Business Development and Sales Management experience | ||||||||||
Education | (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. | |||||||||
Interpersonal Skills | Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position. | |||||||||
Other Skills | * Team Building Skills | |||||||||
* Strong Written and/or Oral Communication Skills | ||||||||||
* Computer Literacy with Window Based Systems | ||||||||||
* Sales Acumen | ||||||||||
* Analytical Skills | ||||||||||
Physical Requirements | ||||||||||
Work Environment | Member Facing/Fast Paced/Team Oriented | |||||||||
Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. | ||||||||||
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities |