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Community Health Worker bei HealthFirst Family Care Center Inc.

HealthFirst Family Care Center Inc. · Franklin, Vereinigte Staaten Von Amerika · Onsite

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Description

We are seeking an experienced Community Resource Specialist who is a  certified Community Health Worker (CHW) to join our team on a during the upcoming Open Enrollment period. This role is ideal for someone who can hit the ground running to support patients with insurance applications, sliding-fee programs, and community resource connections.


Key Responsibilities

  • Assist patients with insurance and benefits navigation (Marketplace, NH EASY, Medicaid, etc.)
  • Process sliding-fee scale applications, discuss payment options, and arrange payment plans
  • Follow up on applications and patient contacts within established timeframes
  • Provide advocacy and education on available community resources (food, housing, transportation, etc.)
  • Support outreach and community events (some evenings/weekends)
  • Collaborate with billing and patient services teams to resolve coverage or payment issues
  • Verify and update patient demographics and consents during interactions
  • Serve as a knowledgeable point of contact for patients needing assistance during Open Enrollment

What We Offer

  • A chance to make a direct impact on community health during a critical time of year
  • Collaborative team environment with training on HealthFirst systems and workflows

Requirements

Required:

  • Current Community Health Worker (CHW) certification
  • High school diploma or equivalent
  • Minimum 2 years’ experience in a healthcare or insurance benefits setting
  • Strong customer service, communication, and computer skills

Preferred:

  • Certified Application Counselor (CAC) for CMS
  • Familiarity with medical terminology and cross-cultural communication
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