- Professional
The Project Manager role in Talogy’s global Tech Ops team leads complex, cross-functional projects with a focus on infrastructure, software development, and client implementations. This role combines technical project leadership with client-facing responsibilities, ensuring successful delivery of strategic programs that meet both internal and external stakeholder expectations. Across multiple projects at a time, this includes supporting colleagues across departments with scoping and understanding the requirements to be managed, designing elements of project management, and providing support to clients and colleagues through implementation of a project.
This is a full-time, permanent position, flexible from Monday to Friday during UK working hours.
Role Responsibilities
- Developing a working knowledge of Talogy solutions and platforms.
- Leading strategic infrastructure, development, and client-facing implementation projects from initiation through delivery.
- Working with clients and colleagues to develop project “scope of work” plans and documentation.
- Collaborating with DevOps, IT, and engineering teams to define technical requirements and project scope.
- Facilitating technical planning sessions and sprint reviews with cross-functional teams.
- Preparing project reports for project status meetings as required.
- Developing and maintaining integrated project plans, including resource allocation, risk management, and milestone tracking.
- Identifying, tracking, monitoring, and communicating on project-related issues, scope changes, variances, and contingencies.
- Acting as the primary point of contact for clients during technical project delivery and managing expectations and communications.
- Acting as a liaison between clients, colleagues, and external stakeholders (e.g., vendors, associates, contractors).
- Ensuring alignment with enterprise architecture, security standards, and compliance requirements.
- Maintaining strong customer relationships by handling questions, concerns, and feedback with speed, accuracy, friendliness, and professionalism.
- Providing mentorship and guidance to junior project managers within the PMO.
- Monitoring and reporting on project KPIs, budgets, and timelines to senior leadership.
- Driving continuous improvement in project delivery methodologies (Agile, Scrum, Waterfall). While supporting change management and communication strategies for technical rollouts.
- Working to ensure project plans deliver against SLAs and KPI expectations regarding costs, schedules, quality, and customer satisfaction.
- Following processes around documentation of client work and interactions using tools such as Smartsheet, Jira and OpenAir.
Knowledge, Skills and Experience Requirements
- 5+ years of project management experience, including infrastructure and software development projects.
- Proven experience managing client-facing projects and maintaining strong client relationships.
- Strong understanding of cloud platforms (e.g., AWS, Azure), networking, and system architecture.
- Familiarity with version control systems (e.g., Git), and Agile development practices.
- Proficiency in project management tools (e.g., Jira, Smartsheet, Confluence).
- PMP, PRINCE2, or Agile/Scrum certification preferred.
- Excellent stakeholder management and communication skills.
- Experience managing cross-functional teams and external vendors.
- Strong analytical and problem-solving abilities
Jetzt bewerben
