Medical Records Coordinator - Per Diem bei Bucksport Regional Health Center

Description

The Medical Records Clerk supports the accurate and timely management of patient health information within Bucksport Regional Health Center (BRHC). This role ensures compliance with HIPAA and federal regulations while maintaining accessibility and confidentiality of patient records to support high-quality patient care.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Maintain and organize patient health records in accordance with HIPAA, HRSA, and FQHC guidelines.

2. Process requests for medical records, including internal provider requests and external authorized releases of information.

3. Scan, upload, and index incoming patient documentation into the Electronic Health Record (EHR).

4. Ensure timely chart preparation and closure for patient visits.

5. Verify accuracy of patient demographic and insurance information related to medical records.

6. Support providers and staff with retrieval of clinical documentation.

7. Respond to subpoenas, insurance requests, and audit-related inquiries under supervision of leadership.

8. Monitor record retention schedules and assist with secure record destruction as needed.

9. Participate in quality improvement initiatives and compliance audits related to medical records.

10. Perform other administrative duties as assigned.

11. Adheres to all HIPAA regulations and FQHC compliance standards.

12. Supports the mission of providing accessible, high-quality care to underserved populations.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: 

1. May provide backup coverage for the scheduler, dental department, medical clinic front desk, Ellsworth site as needed.

2. Performs other duties and tasks as assigned.

GENERAL EXPECTATIONS:

1. Be committed to the mission of the Bucksport Regional Health Center

2. Be punctual for scheduled work and use time appropriately.

3. Work in harmonious relationships with all staff, patients, vendors and others.

4. Perform duties in a conscientious, cooperative manner.

5. Perform required amount of work in a timely fashion with a minimum of errors.

6. Be neat and maintain a professional appearance.

7. Maintain confidentiality and protect the Center by keeping information concerning Operations, patients and employees confidential.

9. Participation in community activities as a representative of Bucksport Regional Health Center.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel, including operation of a standard computer keyboard; reach with hands and arms and talk, see and hear; prolonged sitting is required. Eye hand coordination and manual dexterity required. The employee must occasionally lift/move up to 25 pounds, bend, stoop, stretch or crouch. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Work is performed primarily in a medical office setting. Noise level is usually quiet. 

QUALIFICATIONS NEEDED FOR POSITION:

Experience and Skill Requirements: The following experience and skills are considered essential:

• Prior experience in medical records, health information, or clerical work in a healthcare setting preferred.
• Familiarity with EHR systems (eClinicalWorks) preferred.
• Computer experience using Microsoft Windows and Microsoft Office software products required. 
• Strong attention to detail, organizational skills, and confidentiality.
• Ability to work effectively both independently as well as in a team-oriented, patient-centered environment.
• Ability to communicate and present information.
• Ability to establish priorities and coordinate work activities.

EDUCATION REQUIREMENTS: The following education requirements are considered essential:

• High School diploma or equivalent with emphasis on office and business skills including keyboarding, filing, and multi-tasking, required. Additional training in health information management preferred.