Branch Manager bei MFCP (Motion & Flow Control Products, Inc.)

MFCP (Motion & Flow Control Products, Inc.) is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond. 

Primary Duties:

• Hire and manage, coach, mentor, train, and support all direct reports, Territory Sales Managers, Inside Sales Associates, as well as oversee Parker Store and warehouse manager and staff
• Manage all aspects of EBITDA performance to company requirements
• Coordinate sales team to collaborate with Product Managers for technical support and specialty projects where needed
• Manage margins and costs to achieve net profitability goals
• Provide user support and solutions for our ERP system (Prophet 21)
• Report business progress, identify needs and concerns to executive team and participate in executive meetings
• Develop and implement programs to meet customer requirements
• Assist in managing supplier relationships
• Ensure that the highest level of customer service and ethics are followed
• Train staff to provide customer support with technical product information and preparing thorough and accurate quotes, order acknowledgements, samples, and supporting sales literature
• Generate and maintain accurate required documentation, including quotations
• Address and resolve all customer requests and/or complaints utilizing a positive, creative approach
• Collaborate with all appropriate departments and personnel to ensure customer satisfaction
• Promote employee teamwork and motivation, including employee recognition
• Conduct Annual performance reviews, maintain appropriate personnel records
• Address and resolve personnel issues
• Develop ideas that help MFCP improve customer service, systems and procedures
• Champion implementation of MFCP programs and policies

Basic Requirements:

• Must be over the age of 21, as driving is required with valid driver’s license and acceptable driving record, in accordance with company guidelines.
• Bachelor's degree or equivalent experience required
• Experience or education in business administration is desired
• Excellent written & oral communication and strong relationship building skills required
• Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
• Solid computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus
• Experience with industrial distribution, preferably fluid power components preferred. Familiarity with industrial and hydraulic hose and fittings, especially Parker Hannifin a plus
• Maintain regular and punctual attendance.

Physical Demands and Work Environment:

• Job requires frequent lifting up to 70 pounds, stooping, reaching above shoulder level, pushing, pulling, constantly walking/standing on cement flooring and climbing ladders as needed.
• Work environment may vary including: warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential customers.
• The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions.
• Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions of the job.

Salary: 

$80,000 + variable incentive

Benefits:

• Competitive salary
• Medical, Dental, Vision
• 401(k) Investment Plan
• Life Insurance
• Paid Holidays
• 3 Weeks Personal Time Off
• Earned Wage Access
• Incentive Programs - Employee referral program
• Training and progressive development programs available

Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.

The Fair Chance Act prohibits an employer from discriminating against anyone’s conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.