Claims Processing Consultant bei None

12-Month Fixed Term – With the Opportunity to Go PermanentHybrid Work Model – Adelaide CBD Office & Work from HomeComprehensive Training Program & Generous Employee BenefitsAbout the RoleWe are currently seeking dedicated and detail-oriented individuals to join our team as Claims Processing Consultants. In this role, you will manage the end-to-end assessment of complex claim requests across Hospital, Medical, and Ancillary services. You will act as a key liaison between Bupa, our members, and healthcare providers—ensuring claims are processed accurately, enquiries are handled efficiently, and our commitment to outstanding service is upheld at every step.Key ResponsibilitiesAssess and process a variety of claims, including Hospital, Medical, and Ancillary servicesInterpret and apply health insurance policies, schedules, and relevant regulations with accuracyManage both inbound and outbound communications in relation to claims and accountsIdentify opportunities to enhance process efficiency and support self-service initiativesCollaborate with cross-functional teams to ensure timely resolution of claims-related enquiriesWork ArrangementsThe first three months will be based onsite at our Adelaide CBD office for training and onboarding. After that, you’ll transition to a hybrid work model in consultation with your Team Leader.About YouPrevious experience in health insurance or claims is not essential. We’re looking for individuals who are curious, detail-focused, and committed to delivering high-quality outcomes in a dynamic environment.You will bring:Strong written and verbal communication skillsConfidence in navigating multiple digital systems and platformsExceptional attention to detail, with a strong focus on compliance and accuracyA proactive, solutions-oriented approach to problem-solvingStrong time management skills and the ability to meet deadlines under pressureA collaborative mindset, with the ability to also work autonomouslySupport Every Step of the WayAt Bupa, our people are at the heart of everything we do. Our global wellbeing program is designed to support your mental, physical, financial, social, and environmental health—ensuring you thrive both professionally and personally.Our employee benefits include:Fully subsidised Bupa health insuranceDiscounts on travel, home, dental, and optical servicesExclusive savings with partner brands such as Apple, Endota Spa, and New BalanceOne additional day of annual leave each year for your wellbeingA paid volunteer day each year to give back to the communityWe are committed to creating a safe and inclusive workplace that reflects the diverse communities we serve. Applicants from all backgrounds are encouraged to apply. If you require any adjustments during the recruitment process, please let us know when submitting your application.Join us and discover how wellbeing goes beyond the workplace. Jetzt bewerben