Manager, Communications & Media Outreach bei Illinois Action for Children (IAFC)
Illinois Action for Children (IAFC) · Chicago, Vereinigte Staaten Von Amerika · Hybrid
- Professional
- Optionales Büro in Chicago
This position requires on-site work at our Lawrence and Broadway location with scheduled remote workdays.
SUMMARY:
Reporting to the Director of Marketing, the Communications & Media Outreach Manager plays a pivotal role in advancing IAFC’s mission through strategic communications, media relations, social media engagement, development initiatives, and special events. This position is ideal for a proactive storyteller and relationship-builder who thrives in a fast-paced, purpose-driven environment. The role requires a high level of initiative, creativity, and professionalism in alignment with organizational standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The organization reserves the right to add, delete, change, or modify the essential duties and responsibilities at any time.
- External Communications & Media Outreach: Work with senior management (and above) as key resources in the field to proactively create content to generate publicity and media coverage. Build positive relationship with the media such that IAFC becomes a local/regional/national resource for information in the field of early learning policy and workforce development. Serve as initial contact for media inquiry calls. Produce and manage distribution of press releases and news alerts. Maintain media contact and up-to-date media list, pitch story concepts, and track media coverage. Draft initial talking points and scripts for IAFC senior management for media interviews. Assist Director of Marketing & Communications with coordination on media training for key staff. Compile media news brief and distribute as directed. Assist with special event media management.
- Serve as key editor for all internal and external communications.
- Lead content creator for IAFC social media platforms, Facebook, X, YouTube, LinkedIn, and Instagram. Develop strategies, draft content (posts/Tweets/etc.), and execute campaigns (both specific to IAFC and collaboration with allies) that amplify the agency’s brand identity. Craft engaging content, promote site traffic & engagement, monitor through Google Analytics, and build broader presence. Provide live social media coverage onsite during key events.
- Develop the copy/content creation for digital communications, video messaging, and article generation. Identify recent IAFC publications and other items of interest to include.
- Lead content creation for external written communications. Compile, cultivate, and ensure timely distribution.
- Marketing and Communications: Assist Director of Marketing & Communications in proofreading and reviewing all agency collateral materials to ensure consistency with agency mission, brand, and editorial standards. Participate in agency-wide committees and efforts to promote internal and external communications process improvement.
- Manage agency reputation and respond to reviews on sites such as Google, Yelp, Glassdoor, etc. Monitor, review, and collaborate with department directors to draft and post appropriate responses.
- Act as managing editor of the employee intranet, which includes convening agency editorial team meetings, making story assignments and overseeing agency photography.
- As assigned, work with outside vendors to fulfill project program needs for graphic design, printing, promotional materials, translation, mailing, displays and signage. Direct seasonal interns on special projects.
- Execute our workplace core capabilities: accountability, customer focus, continuous quality improvement (CQI), communication, competent people, and clear priorities.
Other Functions: The organization may assign other functions to the job at its discretion
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
Bachelor's degree and three+ years related experience and/or training.
OTHER SKILLS AND ABILITIES:
- Excellent written and verbal communication skills, ability to compose complex written communications as well as proofread and edit a wide variety of documents.
- Self-directed and motivated; able to work independently across all levels of the organization.
- Demonstrated strong interpersonal skills.
- Strong organizational skills and the ability to establish priorities.
- Industry, integrity, and curiosity. The candidate must have an energy level that ensures high quality productivity on a timely basis, exercise good judgment and confidentiality when dealing with volunteers, donors, and staff, and exhibit patience and understanding of the needs of others.
- Accuracy, independence, and reliability. The candidate must be able to perform effectively under the pressure of demanding deadlines and work with limited supervision/instruction yet possess a team attitude and be willing and able to “pinch-hit” when necessary.
- Ability to read Spanish a plus (for proofreading).
- Understanding of IAFC, its mission, and work.
Benefits of Working at IAFC:
Working with passionate team members that are driven by our Mission: Illinois Action for Children is a catalyst for organizing, developing, and supporting strong families and powerful communities where children matter most.
We strive to foster and implement a culture of diversity, equity, and inclusion across our organization. We know it is not only critical to the success of diversity initiatives - but instrumental in creating an unbiased and inclusive workplace! It not only relates to the diverse clients we serve but also creates a positive employee experience.
We offer an extensive benefits package that adds value to your total compensation. Our benefits include:
- Health, dental, and vision insurance plans with a company contribution of 95% for single coverage
- 401k with company match
- Generous PTO – first year-23 days, the second year-28 days, the third year and on - 35 days
- 11 Paid Holidays and 1 Floating Holiday
- Tuition Reimbursement
- Flexible Spending Account
- STD & LTD insurance
- Company-paid Life Insurance
Location: Uptown, Chicago - Hybrid - 3 days in-person
Illinois Action for Children is EEO/M/F/V/D employer
While we desire for this job posting to be comprehensive, all aspects of the position may be amended at any time at the discretion of IAFC including job duties, work location and/or work schedule.
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