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Product Consultant bei Kovai.co

Kovai.co · Coimbatore, Indien · Onsite

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Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.

At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.

Our Products:
  • Biztalk360
  • Turbo360
  • Document360

“UK headquarters. Indian innovation. Global impact.”

Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.
We are on track towards $30 million in annual revenue – and we're just getting started.

Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

About the Role
We are looking for a technically skilled and customer-focused Technical Consultant – Azure to join our team. This role is ideal for someone who enjoys hands-on Azure engineering, has a passion for cloud cost optimization (FinOps), and thrives in a customer-facing, consultative environment.
You’ll work directly with customers to help them understand, monitor, and optimize their Azure costs and infrastructure, using our FinOps-focused platform. This is a unique opportunity to combine technical delivery, Azure expertise, and cost governance consulting while working closely with product, engineering, and sales teams.

Key Responsibilities
Azure & FinOps Consulting
  • Provide expert guidance to customers on:
    • Azure resource provisioning and infrastructure architecture
    • Cost optimization best practices and cost-aware architecture
    • FinOps principles and tooling for visibility, accountability, and control
  • Help customers use our product to:
    • Track and analyze Azure spend
    • Identify inefficiencies in infrastructure or pricing tiers
    • Implement governance around budget and usage policies
Technical Support & Troubleshooting
  • Assist with deployment and configuration of our Azure-based product
  • Troubleshoot technical issues across infrastructure and monitoring
  • Set up Azure Monitor, Log Analytics, and diagnostics pipelines
  • Provide actionable recommendations to improve reliability and cost efficiency
Customer Enablement & Success
  • Work with customers through onboarding, trials, and ongoing support
  • Translate customer needs into solution designs using our product
  • Contribute to customer training resources, runbooks, and best practice guides
Product Collaboration
  • Work closely with engineering and product teams to:
    • Share customer feedback and feature requests
    • Assist with QA or technical validation of new product capabilities
    • Help refine FinOps reporting, dashboards, and recommendations
Sales & Pre-sales Support
  • Support technical discussions during customer evaluations or trials
  • Provide demos and walkthroughs showcasing cost optimization features
  • Act as a trusted advisor to both technical and non-technical stakeholders
Required Skills & Experience
  • 3–5+ years working with Microsoft Azure, including:
    • Infrastructure deployment (VMs, App Services, SQL, Functions)
    • Monitoring with Azure Monitor and Log Analytics
  • Exposure to Azure governance and cost tools:
    • Azure Cost Management + Azure Advisor
  • Experience working with customers in a consultative or support role
  • Strong troubleshooting, communication, and stakeholder engagement skills

Preferred / Nice to Have
  • Understanding of FinOps principles and cost allocation models
  • Awareness of Azure pricing structures (SKUs, reservations, commitment tiers)
  • Experience with tools such as:
    • Azure Pricing Calculator, Cost Analysis, Budgets, Policy
    • 3rd-party cost optimization platforms (CloudHealth, Cloudability, etc.)
  • Azure Certifications (AZ-104, AZ-305, AZ-400, FinOps Certified Practitioner)
  • Exposure to Azure Integration Services (Functions, Logic Apps, Event Grid)

Equal Opportunities:

Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.
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