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Installation Scheduling Coordinator- Bilingual bei ATLANTA FLOORING DESIGN CENTERS INC

ATLANTA FLOORING DESIGN CENTERS INC · North Charleston, Vereinigte Staaten Von Amerika · Onsite

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Job Details

Job Location:    N. Charleston - N. Charleston, SC
Position Type:    Full Time
Salary Range:    Undisclosed
Travel Percentage:    None
Job Category:    Installation - Maint - Repair

Description

The Installation Scheduling Coordinator is responsible for reviewing all scheduled jobs each day and assigning contracted installation crews for work according to their areas of expertise and availability. A strong working knowledge of flooring materials and techniques for proper flooring installation is preferred, but not required. Must be able to communicate with individuals who speak a variety of languages. English/Spanish fluency is required.  Computer skills and customer service admin skills are a must; ability to function in high volume, high velocity work environment is critical. This associate will have some warehouse and admin responsibilities.

 

RESPONSIBILITIES:

  • Communicates with installers to ensure clear understanding of job specifications and installation requirements to maintain high quality job standards
  • Schedule work to meet contractor's needs
  • Coordinate and schedule installation follow-up visits as necessary for repairs, corrections and warranty issues
  • Ensure that required documentation is complete and enters appropriate data into company systems accurately and on time
  • Note changes and additions to customer orders as needed
  • Address customer concerns and issues, escalating them as necessary for job completion and customer satisfaction
  • Assists with the daily warehouse functions of receiving, loading out installers, and use of a sit down forklift
  • Other duties as assigned 

BENEFITS:

  • Bi-weekly payroll via direct deposit
  • Eligible to participate in group health, dental & vision insurance plans after 60 days full-time employment
  • Supplemental life, accident, cancer and short-term disability insurance available after 60 days full-time employment
  • Retirement Plans: Employee Stock Ownership Plan and 401(K) with match
  • Paid Time Off (PTO) from first day of employment

Qualifications


Qualifications

  • Bilingual fluency in both English and Spanish a must
  • Knowledge of flooring materials and installation processes highly desirable
  • Knowledge of office management systems, customer service and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail
  • Strong problem-solving skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office
  • Experience with RFMS is a plus
  • Able to lift up to 70lbs as needed
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