Artist Services Program Officer bei Mid-America Arts Alliance

Description

Reports to: Director of Artist Services

Manages: N/A

Status: Non-Exempt, Full-Time

Location: Kansas City, MO; Hybrid remote/in-office (#LI-Hybrid)

You will work with the full Artist Services team to support our professional development programs including Artist INC, Artist INC Express, Artist Leadership Fellows, Artists Thrive Summit, Catalyze, and Interchange (programs may be added or removed based on funding and organizational priorities.) You will coordinate and support programs from start to finish—connecting with facilitators, event logistics, communications, keeping materials and budgets on track, and building relationships with artists and partners. This hybrid role is based in Kansas City, with in-office work about once a week.

You Will:

• Manage participant selection, facilitator coordination, and related follow-up.
• Oversee program materials, procurement, shipping, and inventory.
• Coordinate division communications, including newsletters and email management.
• Administer program onboarding, mentoring, assessments, and program engagement.
• Maintain timelines, files, and workflows in Monday.com and Google Suite.
• Lead registration, recruitment, and selection for programs.
• Plan and implement retreats, workshops, and events (in-person and online), including travel, logistics, and tech support.
• Implement facilitator and contractor scheduling, contracting, and payments.
• Oversee Salesforce data, invoices, W9s, and receipts.
• Support program budgeting and record-keeping with the Director of Artist Services.
• Collaborate on improving infrastructure, applications, and artist support based on evaluation and community needs.
• Build relationships with artists, facilitators, and communities.
• Ensure inclusion and accessibility across all programs.
• Support M-AAA in organizational committees and participate in institutional projects.

Requirements

You Have:

• Requires a bachelor’s degree or equivalent education and experience that provide similar knowledge and skills, plus three years of administrative experience.
• Excellent written and interpersonal communication skills; ability to work both independently and collaboratively, in person and remotely; and skill in maintaining clear internal communications across multiple platforms (email, Slack, Monday.com, Google Drive, etc.).
• Proficient in Microsoft Office Suite, Google Suite, Canva, Slack, and Zoom meeting management. Familiarity with Salesforce, Adobe Creative Suite, and Monday.com.
• Experience in artist granting, artist professional development, and artist support services.
• Participation in or facilitation of Artist INC, Artist Leadership Fellows, Artists 360, Catalyze or Interchange programming.

Working Conditions: Your work will involve desk and computer work, with regular travel to administer program retreats, seminars, and workshops; build relationships with regional partners; and attend conferences related to artist professional development. The role may be hybrid or in-office, but requires coming into the Kansas City office to oversee program inventory and participate in program material preparation, packing, and shipping (approximately once a week). You will be expected to lift 50 lbs. You should be able to adapt to changing priorities and additional projects with short term deadlines.

Our Benefits:

• Comprehensive health care coverage
• Voluntary Dental and Vision insurance
• Fully paid Long-Term Disability, Accidental Death and Dismemberment, and Life Insurance
• Paid holiday leave including 9 holidays, 2 personal days, Summer Break (week of July 4th), Winter Break (December 24-January 1), and 40 hours of paid Volunteer PTO
• Paid vacation, sick, and parental leave
• 401K plan after a year of employment

About Mid-America Arts Alliance: Mid-America Arts Alliance is headquartered in the Crossroads Arts District of Kansas City, Missouri. M-AAA brings more art to more people in communities throughout our six-state region (Arkansas, Kansas, Missouri, Nebraska, Oklahoma, and Texas) and the nation. With an annual operating budget of over $9 million and 45 staff members we produce and manage more than 450 exhibition, performance, and professional development opportunities in more than 300 communities for more than one million people annually.

Mid-America Arts Alliance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating an inclusive and accessible application process for all individuals. If you require reasonable accommodations to participate in any stage of the hiring process due to a disability, please contact Angelette Sevart at [email protected] to discuss your needs.

To Apply:

Applicants must apply online, fill out a brief application, upload a resume, and answer four questions. Your application cannot be saved in progress, so be prepared to answer the following questions when submitting it. We will not use artificial intelligence to review these applications. Please share your responses in your own words. We really want to hear your ideas and perspective directly from you.

1. Do you live in the Kansas City area and have the flexibility to work in person at our office on 2018 Baltimore Avenue as needed?

2. How do you feel about doing administrative work that supports programs (keeping track of submissions, managing budgets, doing data entry)? Can you tell us about a past role that’s most similar to this one and what kinds of program responsibilities you had? What types of administrative tasks do you enjoy most, and which ones do you find less exciting but still manage to get through? (1000 characters or less)

3. Since our team works remotely with flexible schedules, staying connected with the entire team is really important. We rely on tools like email, Google Calendar, Slack, and Zoom to keep communication flowing and projects on track. What approaches do you use to keep communication clear and consistent when working virtually? How do you approach managing your time and staying organized? What helps you balance the many moving parts of a project? (1000 characters or less)

4. How have you and/or your work advocated for artists and their role in society? How do you see this position being a part of your personal value system? (1000 characters or less)

Applications will be accepted through October 31, 2025, followed by virtual interviews in November-December. We anticipate filling this position in mid-December with a start date of January 12, 2026.