Manager - IMG bei Ivinson Memorial Hospital
Ivinson Memorial Hospital · Laramie, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Laramie
At Ivinson Memorial Hospital we are committed to excellence, trust, healing, and integrity. We pride ourselves in providing compassionate, world-class care to our community. At Ivinson we offer a competitive total rewards package including; full medical, dental, and vision insurance, retirement plans, paid time off and tuition reimbursement opportunities. Ivinson aims to improve the care provided for our patients and create a work-life balance for our employees by creating a culture of transparency, teamwork, accountability, and trust.
E S S E N T I A L F U N C T I O N S
- Manage the daily functions of the clinic, including patient flow, and patient access.
- Implement and monitor clinic policies, procedures, and workflows to ensure compliance and efficiency.
- Coordinate with hospital departments to ensure seamless integration of services and compliance with institutional standards.
- Manage inventory, sterilization protocols, and specialty-specific equipment and supply needs of assigned clinic area.
- Hire, train and supervise clinical staff.
- Supervises clinical support (RNs, LPNs, MAs).
- Oversee scheduling, and performance management of clinical areas.
- Lead performance evaluations, employee rounding, team development, conflict resolution and ongoing compliance training of staff.
- Conduct staff meetings and training to promote team engagement and quality care standards.
- Monitor and improve patient satisfaction by optimizing wait times, ensuring courteous service, and addressing patient concerns promptly.
- Ensure compliance with HIPAA and other patient privacy and safety regulations.
- Monitor performance metrics such as visit volumes, provider productivity, no-show and cancelation rates.
- Assist in managing clinic budgets, expenses, and inventory control.
- Monitor billing processes, charge capture, reimbursement workflows to include insurance verification, coding compliance, and encounter documentation.
- Collaborate with the billing department to address denials and improve revenue cycle performance.
- Ensure the clinic meets all regulatory, accreditation, and quality standards.
- Participate in quality improvement initiatives and monitor performance metrics.
- Support the Practice Administrator with compliance audits and reporting.
- Oversee use of Electronic Health Records (EHR) and other clinical and administrative systems in assigned area.
- Generate and review reports on clinic performance, productivity, and patient satisfaction for leadership.
- May require occasional evening or weekend hours based on clinic needs.
E D U C A T I O N
- Bachelor’s degree in business or healthcare related field required.
- Master’s degree in business or healthcare related field preferred.
E X P E R I E N C E
- Two (2) years previous supervisory experience required.
- A minimum of three (3) years healthcare management preferred.
C R E D E N T I A L S
- N/A
K N O W L E D G E, S K I L L S A N D A B I L I T I E S
- Strong leadership and organizational skills.
- Knowledge of medical office operations, including billing, coding, and compliance.
- Proficiency with EHR systems (Epic) preferred.
- Excellent interpersonal, problem-solving, and communication skills.
- Ability to multitask and adapt in a fast-paced healthcare environment.
At Ivinson Memorial Hospital, we believe that our employees are our greatest investment. That’s why we are committed to fostering a supportive, empowering environment where every team member has the resources and opportunities to thrive. We know that providing world-class healthcare starts with investing in our employees, ensuring they have the tools to grow, excel, and provide exceptional care.
Our competitive and comprehensive total rewards package includes:
For benefits eligible employees:
- Medical, dental, and vision insurance
- Paid time off: take the time you need to recharge
- Retirement plans, including 403(b) matching
- Employer-paid life and long-term disability insurance: Peace of mind for you and your family
For all employees:
- Yearly work anniversary pay increases
- Education Reimbursement up to $2,500 annually
- Retirement plan participation
- Free certification classes: enhance your skills at no cost to you
- Health and Wellness discounts at local gyms
- Discounts at select mobile networks, local vendors, and Elitch Gardens
- Mental Health: 6 free confidential, in-person counseling sessions offered by Pathways annually
- Financial Counseling: free services through WellCents to help you take control of your financial journey
- Legal assistance and will preparation services
- Student Loan Forgiveness: Ivinson Memorial Hospital is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program
Please use this link for more information regarding our rewards package and benefits: Benefits Guide.
At Ivinson Memorial Hospital, we are more than just a workplace – we are a community where your growth and well-being matter. Join us in making a difference in the lives of the Laramie community and help us provide world-class care.
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