SCA Computer Operator II bei SOS International LLC
SOS International LLC · Fort Meade, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Fort Meade
SOSi is currently seeking an experienced Service Desk Technician to join our team in Fort Meade, MD.
Responsibilities:- Assists users via phone and field support in a wide range of computer issues.
- Installs, upgrades, and maintains desktop and portable computer hardware, software, printers, and peripherals.
- Troubleshoots and resolves complex technical problems.
- Enters and updates tickets into the automated trouble ticketing system; tracks trends andrecommends corrective actions; and ensures compliance with applicable security and property accountability requirements.
- Interfaces with Network Operations team on integration issues and product research andinstallation testing.
- Provides minor network cabling installations and modifications as required.
- Other duties as assigned.
- Candidate must possess or be eligible for favorable T1 (NACI, national Agency Check) investigation.
- DoD 8570.01 IAT level I (A+ CE, CCNA-Security, CND, Network+ CE, or SSCP) compliant or higher
- 3-5 years experience working as an IT help desk technician.
- Active SECRET clearance.
- Ability to obtain and maintain a U.S. government security clearance
- Working conditions are normal for an office environment.
- Fast paced, deadline-oriented environment.
- May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)