Front of House Manager bei Cape Cod Cafe Inc
Cape Cod Cafe Inc · Brockton, Vereinigte Staaten Von Amerika · Onsite
- Professional
- Optionales Büro in Brockton
Description
Cape Cod Café, home of the original bar-style pizza and a staple in the Brockton community, is looking for a Front of House Manager to lead our team and help drive an exceptional guest experience.
What You’ll Do:
- Drive sales, guest satisfaction, and ensure every step of service is executed with excellence
- Lead all Front-of-House training and development efforts
- Manage performance of FOH staff through coaching, evaluations, and disciplinary action when needed
- Provide daily feedback and support to key team members, assistant managers, and hourly staff
- Review applications, conduct interviews, and hire or recommend hiring decisions for FOH roles
- Collaborate with General Manager to set weekly schedules , assign tasks, and direct staff before, during, and after service hours
- Create a fun, safe, and engaging work environment by implementing contests, theme nights, and staff incentives
- Oversee reservations, seating flow, table turnover, and guest inquiries to ensure smooth operations
Requirements
- Prior experience in restaurant management or supervisory roles
- Strong leadership and communication skills
- Ability to stay organized and calm in a fast-paced setting
- A hands-on, team-first attitude with a focus on hospitality
- Flexible availability, including nights and weekends
