Family Services Manager bei Clackamas County Children's Commission

Description

CLACKAMAS COUNTY CHILDREN'S COMMISSION, INC.

Family Services Manager

Join Us! Come Serve, Connect, and Grow with our Family and Community Connections Team!

Bring your experience and education with social services, trauma-informed care, parent education with pregnancy, infants, toddlers, and preschoolers, and family and community engagement to lead programs and staff.

Clackamas County Children's Commission is a mission-driven, private, non-profit agency committed to supporting the growth of healthy children and families, positive parenting, and school readiness. Our vision is for a community in which all children have the best possible opportunity to succeed.

Apply Now! We will be reviewing applications on an on-going basis. 

Benefits include:

• Choice of medical, dental and vision insurance plans starting the first of the month following 30 days employment with an employee contribution
• 3 weeks paid vacation, 12 holidays, personal day, and sick leave. 
• 8% of salary employer contribution to 403(b) retirement plan after two years of service. 
• $500 hiring incentive payable at 90 days continuous employment for employees new to the agency
• Training and Professional Development Opportunities
• Employer paid Employee Assistance Program, Life Insurance, Short Term Disability

GENERAL OBJECTIVE: To ensure high quality family services and community engagement; to empower parents and families to work toward stability and self-sufficiency; and to ensure compliance with Federal Performance Standards, Oregon standards and regulations for assigned content areas. 

REPORTS TO: Family and Community Connections Director 

SUPERVISES: Family Advocates

CLASSIFICATION: Management; Exempt; Non-represented

PAY GRADE: JJ

Starting Salary: $66,281 – $68,951 Annually

With Bilingual Pay: $67,009 – 69,679 Annually

ESSENTIAL FUNCTIONS:

• Lead the Family Services team in the provision of Family Partnership agreements, high quality parent education, and strong family outcomes. 
• Utilize agency-approved databases/platforms to monitor family services data and family feedback to inform component goals, strategies, and continuous quality improvement
• Ensure accuracy in relevant data collection and management through consistent monitoring and follow-up
• Develop and provide frequent reports to a variety of internal and external stakeholders, to include Program Status Report, PIR, Management by Information (MBI), and general week-end and month-end reporting
• Lead team in continuous self-assessment activities based on component data that support continued employee professional development and component improvements
• Monitor and support family advocates in the provision of high quality, relationship-based, trauma-informed practices that are aligned with the agency’s commitment to equity and inclusion
• Coordinate effective Parent Education opportunities that lead to improved parenting skills, as evidenced by family feedback
• Develop and coordinate content for Family Gatherings, parent groups, and meetings, and special events, ensuring that all required topic areas of parent education are addressed and implemented annually, per Federal Performance Standards. 
• Work collaboratively with Management team and direct service staff to ensure regular, ongoing communication and effective, cross-component service delivery. 
• In partnership with the Family Connections Manager, ensure effective implementation of recruitment, screening, and enrollment activities by the Family Services team. 
• Coordinate the SSCBT program; providing support and guidance to SSCBT Mentors. 
• Collaborate with Family & Community Connections teammates to establish, nurture, and leverage targeted community relationships (representing families with the highest needs) to develop strong partnerships that benefit enrolled families.
• Develop and implement a multifaceted system for robust community resource sharing with enrolled and prospective families. 
• Lead/participate in community activities and events that focus on parent involvement or issues affecting children and families, to include Oregon Head Start Association meetings, local and national conferences.
• Oversee, coordinate and monitor annual parent scholarship processes, to include OHSA Parent Scholarships. 
• Actively engage as a member of the Management team in overall program planning, problem solving, and goal setting, to include participating in self-assessment and strategic planning activities
• Solicit and implement feedback from internal and external stakeholders to support continuous quality improvement
• Ensure that all activities conducted through the component are executed in alignment with the agency’s commitment to equity and inclusion
• Supervise team members through reflective supervision and clearly defined systems
• Ensure component operations are in compliance with all applicable policies, standards and regulations.

SECONDARY FUNCTIONS:

• Assist Directors with securing additional grant funding for special projects, as requested. 
• Ensure continuous oversight and implementation of special projects or grants, as assigned. 
• Assist Executive Director with preparation and facilitation of Policy Council meetings, as assigned.
• Design and facilitate content area related training, as needed. 

ADDITIONAL EXPECTATIONS:

Program Participation and Team Member:

• Arrive to work on time; punctually attend and actively participate in all required activities, meetings, and trainings
• Be a respectful, cooperative, and reliable team member and participant in program activities
• Project a professional work image, both in dress and manner
• Be familiar with, and adhere to, position-related policies and procedures as well as the program’s overarching objectives
• Follow Agency policy/procedures for reporting and documenting suspected child abuse and/or neglect

Code of Conduct: Perform all work in compliance with the Clackamas County Children’s Commission Code of Conduct

Confidentiality: Respect and maintain confidentiality of information regarding enrolled children and families, personnel issues, and other program operations as appropriate

Training: In consultation with supervisor, develop professional work goals and training plan. Participate in training as requested

Diversity, Equity, and Inclusion: Positively interact with children, families, staff, and community members from various culture, race, family structure, gender, age, sexuality, ability, religious, and socio-economic backgrounds. With awareness of own biases, perform work in a manner that is inclusive of all participants.

Supportive Supervision: Actively participate in relationship-based supportive supervision through reflective practices

JOB QUALIFICATIONS:

Education and Experience: 

• Bachelor’s degree in social work, human development, or other social services related field required
• -OR- Bachelor’s degree in unrelated field with combination of experience and/or social services certificate.

• At least three years of experience working with at risk populations, to include culturally and socio-economically diverse clientele is required.
• Two years of supervisory experience preferred
• Good working knowledge of database usage, including queries and report writing; ChildPlus experience preferred.
• Experience in design and delivery of training preferred.
• Possess and maintain current First Aid/CPR certification.
• Experience with Head Start and/or Healthy Families is preferred

Skills and Abilities:

• Excellent verbal and written communication skills.
• Demonstrate commitment to diversity, equity and inclusion.
• Use reflective practices in approach to supervision and family interactions.
• Use trauma informed approach in daily work.
• Ability to build and maintain community relationships.
• Intermediate skills in Microsoft Office Suite.
• Ability to organize and prioritize tasks.
• Ability to work cooperatively as a member of a team.
• Ability to possess and maintain a valid driver’s license and insured vehicle available for use on the job (or have alternative transportation).
• Ability to possess and maintain compliance with State of Oregon Criminal Background Registry.
• Ability to possess and maintain current Pediatric and Adult First Aid/CPR certification.
• Ability to pass a health and drug screen
• In order to best protect children, families, and staff from COVID-19 we require COVID -19 vaccination and booster for all staff, with exemptions for medical or religious reasons.

Working Conditions:

• Office environment
• Frequent computer use.
• Long periods of sitting
• Occasional kneeling, stooping, and bending
• Occasional lifting of up to 50 pounds
• Occasional work with physically active infants, toddlers, and three to five-year-old children

Our Commitment to Equity & Inclusion

Because our vision is for a community in which ALL children have the best possible opportunity to succeed, we seek to confront racism, discrimination, and prejudice in all forms.

• We continue to educate ourselves so that we may effectively engage in conversations and actions that lead to real change.
• We remain committed to listening to one another, intending first to understand.
• We work to ensure that our leadership, staff, and culture reflect the diverse needs of the children and families that we serve.
• We continue to solicit feedback and ensure accountability at all levels, believing these are critical elements for cultivating an environment of equity, inclusion, and respect.

We have much to learn and much to do, desiring to be part of the solutions that will lead to safety, social justice, and a better, kinder world.

Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of this position.

Signature: Date:

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Under Oregon statute, after July 1, 1996, an offer of employment for this position is contingent upon the results of criminal offender information record check and fingerprinting, conducted on applicants for employment in early childhood services agencies. Applicants who have been convicted of certain offenses or who refuse to consent to such background checks will not be hired for this position.

Continuation of all positions is contingent upon future funding.