Application Administrator bei Palermo’s Pizza

APPLICATION ADMINISTRATOR – Canal Street, Milwaukee, WI 

Are you a detail-oriented problem solver who loves making technology work seamlessly for people? Do you enjoy collaborating with business users, troubleshooting issues, and improving systems to support evolving business needs? If you thrive on variety and want to make a direct impact across the organization, this could be the role for you! 

We’re looking for an Application Administrator to manage, support, and optimize business-critical applications for Palermo’s Pizza. In this role, you’ll ensure application performance, security, and availability, while serving as the bridge between end-users, vendors, and our IT team. 

Who you’ll work for… 

While most companies that sell Pizza have no real connection to Italy, Palermo’s passion for food and family reaches all the way back to the country where Pizza was born. “Papa Palermo” carried the cherished recipes to America from Sicily!  

Innovation is at the heart of who we are. We use an entrepreneurial, forward-thinking approach resulting in high quality products that are consistently recognized by both the industry and consumers.  

Our commitment to quality has made Palermo’s a leader in private label frozen Pizza and contract manufacturing! 

Perks… 

• 20 free Pizzas per month
• Reimbursement for safety shoes, prescription safety glasses and tools
• Free uniforms
• Competitive Salary + Bonus Potential
• PTO + Floating Holiday of Your Choice
• 401(k) & Roth with Company Match – Fully Vested on Day 1
• Medical, Dental, Vision, and Life Insurance Starting the 1st of the Month After Hire
• Career Advancement + Leadership Development Opportunities

Where you’ll work… 

This role is based at our flagship frozen pizza manufacturing facility on Canal Street in Milwaukee’s Menomonee River Valley—a state-of-the-art facility that includes an on-site bakery, high-speed packaging lines, and a 24-hour shipping operation. 

Our Maintenance Team contributes to Palermo’s success by ensuring that our Plant operates at a world-class level with production uptimes over 98%. 

When you’ll work… 

This is a full-time onsite position based at our Canal Street location, generally following standard business hours. Flexibility may be required to provide support outside of normal hours during system updates, application rollouts, or urgent issue resolution. 

What you’ll do… 

• Administer, monitor, and support enterprise and departmental applications (e.g., CRM, Planning, TMS).
• Serve as the primary point of contact for application-related issues, requests, and enhancements.
• Perform installations, upgrades, patches, and maintenance in coordination with IT and vendors.
• Manage user access, roles, and permissions in compliance with security policies.
• Collaborate with business users to configure applications and ensure effective use.
• Work with vendors and support teams to troubleshoot and resolve issues.
• Document configurations, procedures, and change logs for operational continuity.
• Monitor performance and proactively address potential disruptions.
• Participate in testing and validation efforts during application changes or upgrades.

What you bring… 

• Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience.
• 3+ years of experience supporting or administering enterprise applications.
• Understanding of ITIL practices and change management processes.
• Experience with system administration tasks such as user provisioning, application patching, and monitoring.

• Familiarity with cloud-based applications (e.g., Oracle Cloud, Exceedra, e2open, Salesforce), preferred.
• Knowledge of ITSM tools (e.g., ManageEngine/Zoho) and basic reporting tools (e.g., Power BI, BI Publisher), preferred.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Collaborative mindset and ability to work effectively across departments and teams.
• Excellent problem-solving, communication, and documentation skills.
• Knowledge of cybersecurity best practices and role-based access control (RBAC), preferred.