Pharmacy Technician Trainee bei Ridley’s Family Markets

Description

PURPOSE

Assist the Pharmacist in the operations of the pharmacy; provide patient counseling, assist with prescription transfers, provide other prescription products, and appropriate customer service in compliance with federal and state laws and store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Takes all steps required to fill prescriptions in compliance with all laws, regulations, and company policies and procedures regarding the sale of pharmaceuticals including retrieves the product(s); counts; pours or measures out the required quantity according to established company methods and procedures; and affixes the label permanently to the container.
2. Responds to telephone requests from customers, physicians, and vendors, within the scope of the law and defers to the pharmacist when necessary.
3. Communicates and cooperates with peers, subordinates, managers, physicians, and customers in all pharmacy related areas in a courteous and professional manner in accordance with customer service guidelines.
4. Assists with monthly CII audits.
5. Understands correct procedures for billing, filling, and dispensing products under CMS DMEPOS guidelines. Also understands and complies with the complaint process.
6. Ensures timely implementation of company policies, procedures, and programs; and enforces professional and operational standards, including compliance with legal regulations.
7. Maintains all state and federal record keeping for controlled substances.

ESSENTIAL FUNCTIONS UNDER CERTAIN CIRCUMSTANCES

1. Accepts the written prescription or refill information from customers; confirms completeness of patient record and requests missing information as appropriate and retrieves the customer’s pharmacy record(s) for verification.
2. Accesses the pharmacy computer to obtain complete patient records (on both cash and third-party prescriptions) and verifies third party plan parameters.
3. Orders product from preferred wholesale entity first, then other appropriate source as necessary or warranted.
4. Stocks pharmacy product orders to specific bay locations.
5. Helps train other pharmacy technicians and abides by state regulations regarding technician training and licensure.
6. Maintains inventory levels to company goals, rotates stock, and utilizes RX return process.
7. Executes daily third-party reports 
8. Cash register duties:
9. Operates customer sales register by processing individual customer purchases over the scanner or utilizing a scan gun; accurately reads and records prices for items which will not scan.
10. Total customer order; collects cash, checks, credit cards, gift certificates, and coupons from customers; and enters amount and type of payment in accordance with established company policies and procedures.
11. Accurately counts out appropriate change to customers.
12. Bags all products and affixes the receipt to the bag.
13. Adheres to Department Appearance Standards (DAS) and dress code standards.

OTHER FUNCTIONS

1. Knows the location of general over the counter merchandise.
2. Assist with all necessary inventory reports.
3. Monitors third party profitability by implementing the proper processing of third-party plans 
4. Files paper and keeps pharmacy equipment and area clean and organized.
5. Ensures that bags and vials are replenished, and that trash is removed, and floor is swept.
6. Attends company meetings for purposes of training, coordinating plans, and communicating policies and procedures.
7. Performs competition price checks.
8. Performs other duties as assigned by the Pharmacist in Charge (PIC).

ENVIRONMENTAL FACTORS

• Exposure to cleaning chemicals.
• Exposure to compounding chemicals
• Exposure to blood borne pathogens

Requirements

1. Must complete all education and training requirements as required by law.
2. Ability to readily adapt to changes in schedule specifications, and work priorities as the business and customer needs demand.
3. Ability to cooperate with others and work as part of a team.
4. Must complete all required state, federal and company training programs. (i.e. HIPAA, Methamphetamine, FWA, I-pledge, etc.)

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary.