Talent Coordinator bei Service Pros Installation Group, Inc

Description

About Us:

Service Pros Installation Group is a family-owned business, headquartered in Charlotte, NC; committed to utilizing our resources to positively impact those we serve, putting the needs of our coworkers and customers ahead of our own. Service Pros Installation Group works as an exclusive flooring installation provider for Lowe’s Home Improvement. We have workrooms across the Southeast, Northeast, and Midwest.

Our Mission

We provide exceptional customer experiences through our passion for serving others.

Our Vision

We strive to improve the lives of our employees, customers, and contractors in the communities we serve every day.

Our Values

Stewardship

People

Integrity

Growth

Job Summary

The Talent Coordinator manages the full recruitment cycle to attract, hire, and retain top talent. Key responsibilities include posting job openings, sourcing candidates, conducting interviews, coordinating onboarding, and ensuring a positive candidate experience. This role supports and streamlines recruitment efforts, maintains databases, and collaborates with hiring teams to meet organizational staffing needs effectively. The Talent Coordinator is responsible for maintaining the department project calendar and assisting in the creation of training presentations.

Essential Duties and Responsibilities

1. Assist in staffing efforts by sourcing candidate resumes, conducting initial screenings and follow-up conversations with candidates in the active pipeline.

2. Process pre-employment background checks by entering data into the background check system and conducting employee reference checks.

3. Create and follow up on IT helpdesk tickets for new hires, promotions, and position transfers.

4. Coordinate and schedule interviews, both in-person and virtual, ensuring that all parties are well-informed, prepared, and utilizing structured interview practices.

5. Coordinate and participate in recruitment events and job fairs, including virtual job fairs, to promote the organization and attract potential candidates.

6. Complete the offer letter process for new hires, including sending offer letters and coordinating with candidates to ensure timely acceptance and reviewing the next steps in the process.

7. Responsible for completing the onboarding process for new hires, including coordinating paperwork, and ensuring their smooth transition into the company.

8. Maintain the departmental project calendar, ensuring all deadlines, meetings, and key milestones are accurately tracked and communicated to relevant team members.

Requirements

Qualifications

• Education - Associate or Bachelor’s degree in, Human Resources, or a related study preferred; or 2-3 years of relevant experience in Recruiting or Human Resources with an emphasis on talent acquisition and managing the full employee lifecycle.
• Analytical and Reasoning Skills - Strategic thinking, analysis, problem-solving, negotiation, and project management skills.
• Recruitment Experience - Experience working with internal business partners and management to understand current and future recruiting needs.
• Computer Skills - Proficiency in Microsoft Office 365 applications and other software systems needed to complete work. Working knowledge of HRIS software; Paylocity preferred but not required.
• Interpersonal Skills - High level of ethical standards, empathy, and discretion to handle sensitive situations and maintain confidential information.
• Adaptive Communication Skills - Ability to communicate effectively, in both oral and written forms, as appropriate for the needs of the audience.
• Language Skills – Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write letters and prepare other documents as needed. Proofreads work.
• Project Management – Facility for managing multiple tasks and projects simultaneously, ensuring that timelines are met, and objectives are achieved efficiently.
• Collaboration Skills – Ability to work independently and as part of a team.
• Project Management – Ability to meet deadlines with accuracy and cope with multiple tasks or projects simultaneously.
• Vision – Ability to view documents, multiple screens, and read handwritten documents.

Benefits

• Monday-Friday - 8am-5pm
• Hybrid (3 days in office - Thursday in office required)
• Dental, Disability, Life, Medical and Vision Insurance
• 401K Company Match
• PTO – Paid Time Off
• Holiday Pay

Employment At-Will

Employment is voluntarily entered, and employees are free to resign at will at any time - with or without cause. Similarly, the company may terminate the employment relationship at will at any time - with or without notice or cause, so long as there is no violation of applicable federal or state law.

Work Environment

This position may work on a hybrid schedule, combining both in-office and remote work; requiring three days in-office during the workweek.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms; and talk and hear. The employee is frequently required to use hands to finger, handle, or feel. The employee must be able to lift and carry 10 lbs. (i.e. laptop or monitor) in order to move it as needed. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.