Assistant Director for Training and Development, Housing and Residence Life bei UT Health Science Center BU

Staff Hiring & Supervision

• Coordinates or assists with the recruitment processes for 7 Resident Directors, full-time administrative staff, 104+ Resident Assistants, other student staff, and Graduate Assistants
• Supervises, hires, trains, and evaluates 1-4 full-time Resident Directors
• Oversees the supervision of up to 2-6 Administrative Assistants, up to 3 Graduate Assistants or 1-2 summer graduate interns, approximately 40-60 resident assistants, 15-30 desk assistants and 14- 20 conference assistants
• Trains and supervises 1-5 full-time Conference Managers (Resident Directors) during the summer
• Coordinates and manages staff payroll
• Conducts individual meetings, staff meetings, and regular staff evaluations
• Coaches employees utilizing positive and constructive feedback, motivating staff in the role as well as holding staff accountable
• Maintains accurate and up-to-date personnel records for all staff levels, including but not limited to position descriptions, agreements/contracts, and disciplinary records
• Researches, designs, creates and implements ongoing training and staff development for student and professional staff that align with professional standards and best practices

Student Development & Education

• Responsible for designing, implementing, and revising a curricular approach to residential education, using an outcomes-based learning model, to support student retention, progression, and graduation
• Researches best practices, assesses resident needs and develops a community development plan that aligns with the residential curriculum and assists a diverse population of residents in their development
• Supervises staff to ensure that requirements are met for the residential curriculum
• Provides and participates in the assessment of programs and educational strategies within supervisory areas, participates and supports department wide initiatives
• Responsible for co-maintaining Living and Learning Communities, by way of supervision of Resident Director, staff hiring, day-to-day supervision, and problem-solving
• Works in collaboration with Housing and Residence Life, Academic Affairs, and Student Develpment, as appropriate
• Advises or assists with Residence Hall Association (RHA), Community Councils, and Resident Assistant Council (RAC)

Administration

• Attends various meetings, oversees departmental committees, and serves on university committees as needed
• Manages short and long-term projects and sees them through implementation
• Collaborates with other departments and offices on and off campus
• Reviews and revises publications including Residence Life training materials, the housing web page, and others
• Assists in the development and implementation of policies and procedures
• Responsible for procurement processes for area and committee budgets of $12,000 to $55,000, following department and state purchasing guidelines
• Designs reports for various stakeholders
• Maintains, organizes, tracks inventory, and orders supplies
• Utilizes electronic systems and databases (including but not limited to StarRez, IRIS, Concur, Maxient, Res Apps, and Microsoft Office Suite) as expected in completion of work tasks in a timely, thorough, and accurate manner
• Performs other duties assigned, including autonomous decision making and authority in regards to Residence Life matters in the Associate Director’s absence

Training & Development

• Responsible for overseeing competency-based, comprehensive, and effective professional staff and student staff training processes for full-time Resident Directors, Resident Assistants, and Graduate Resident Directors
• Chairs the Professional Staff Training and Development Committee
• Designs, plans, and implements Resident Director and Graduate Resident Director training in December/January and July
• Engages in benchmarking and creates proactive professional development initiatives
• Designs, plans, and implements a year-long professional development series for the professional staff members in Residence Life
• Chairs the Student Staff Training and Development Committee
• Designs, plans, and implements student staff training and in-services during Fall, Spring, and Summer
• Develops, administers, and reports on assessments from Residence Education competency-based trainings and developments
• Develops and implements new staff orientation processes for all professional staff and student staff positions
• Collaborates closely with colleagues across the department and university to ensure that all training procedures align with institutional standards for professional staff and student staff

Crisis Management & Conduct

• Available for crisis situations and offers immediate support and resources to students and staff
• Serves in an on-call rotation (nights, weekends, and holidays)
• Updates appropriate supervisors in a timely manner regarding situations that arise
• Advises individual residents, students, and student staff of resources
• Meets with individuals regularly for conflict mediation/resolution, discusses concerns, or disciplinary action 
• Makes sound judgments about various issues and refers to the appropriate resources, if necessary (e.g., Counseling, Dean of Students, Office of the Registrar, and Bursar)   
• Available during scheduled and unscheduled university closures as essential personnel
• Ability to critically think through emergency procedures to assess functionality and feasibility for staff response, and is prepared to implement all emergency procedures
• Monitors staff conduct and case load, and ensures they follow proper policies and procedures; tracks Clery violations; and serves as a conduct hearing officer
• This position is designated as a Title IX Responsible Employee and as a Clery Act Campus Security Authority and must understand the associated responsibilities and compliance requirements

The ideal candidate will possess the following: 

• Advanced skills in computer/software design and setup are required
• Knowledge of or the ability to learn, department and university policies and procedures
• Knowledge of effective communication strategies and marketing practices and procedures
• Knowledge of how learning occurs (Bloom's taxonomy, etc.)
• Knowledge of the tenets of a residential curriculum
• Knowledge of student development theory and techniques
• Knowledge of StarRez or similar housing software
• Must have excellent ability to handle high-volume administrative tasks in a timely manner
• Ability to work within a collaborative environment 
• Ability to communicate effectively in both oral and written form
• Ability to exercise sound judgment and think critically in making decisions
• Ability to diffuse and respond effectively to crisis situations as well as react quickly and calmly in emergency situations
• Ability to train and supervise others
• Ability to observe and detect unusual occurrences and policy violations
• Ability to manage sensitive information

Review of applications will begin October 6, 2025, and continue until the position is filled.  Applications received by this date will receive priority consideration.

Minimum: Requires a bachelor’s degree in higher education, college student personnel, counseling, education, or other relevant field; (4) years of full-time experience in Housing & Residence Life or Student Affairs (Student Conduct, Student Activities, Leadership Development, or related); and supervisory experience; or an equivalent combination of education, training, and experience. 

Preferred: A master’s degree and experience working with faculty and staff training for both student and professional staff is preferred.