The Account Manager is responsible for developing and maintaining business relationships with new and existing customers.
ESSENTIAL FUNCTIONS
Assist the Senior TM in identifying opportunities and leads within a specified geography
Maintain current business relationships
Grow current business samples (organic growth)
Complete implementations and other steps of sales process with the senior Territory Manager (initial sales call, implementation, first report debrief, 30 day summary and quarter summary)
Assume full responsibility of account after 90 days
Complete lunches and other meetings as needed for account maintenance
Attend and contribute to customer meetings and events/presentations when needed
Field travel with overnights up to two nights per month depending on location of accounts
Assume responsibility of patient bills, customer needs, supply ordering, phlebotomists calls and working with Phlebotomist Supervisor to manage phlebotomists
Be able to recite the 30 second talk track and other company talk tracks
Provide weekly summaries of call/account activity
Gather presentation materials, order food, etc. for customer visits
Requirements
PROFESSIONAL REQUIREMENTS
Regular and prompt attendance
Ability to travel, including overnight stays
Above average critical thinking ability
Demonstrated track record of successful customer relationship building experience
Demonstrated professionalism
Willingness and ability to take on additional duties as assigned
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor’s degree required.
Prior experience as an inside or outside account manager and sales professional required
B2B sales experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
Exceptional oral and written communication skills
Knowledge and experience with Microsoft Office
Effective time management skills
PHYSICAL AND ENVIRONMENTAL DEMANDS
Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Position requires the ability to lift up to 50 lbs.
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