Receptionist/HQ Administrative Specialist bei CareMetx LLC

Description

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access solutions and support services that help patients quickly start and stay on specialty therapy treatments. We provide scalable, efficient digital hub services for pharmaceutical companies and healthcare providers, streamlining workflows with seamless integration for patient enrollment, consent, and prior authorization. Our best-in-class patient support services enhance every step of care, connecting patients, providers, and brands to drive better outcomes and accelerate time-to-therapy.  

JOB TITLE: Receptionist/HQ Administrative Specialist and Mail Clerk 

POSITION SUMMARY:

The Receptionist/HQ Administrative Specialist and Mail Clerk play a crucial role in ensuring the smooth functioning of our office. This on-site position involves managing front desk responsibilities, coordinating daily inbound and outbound mailing needs, providing administrative support to in-office staff, maintaining our facilities, and handling other general administrative tasks within the office environment.  

PRIMARY DUTIES AND RESPONSIBILITIES:

• Greet visitors, clients, and employees with a warm and welcoming attitude, and provide them with the necessary assistance. 
• Handle incoming and outgoing mail, packages, and deliveries, and perform light shipping duties. 
• Establish and maintain relationships with vendors/suppliers. 
• Manage office equipment and coordinate maintenance as needed. 
• Manage and maintain office supplies and storage by anticipating needs, placing orders, and verifying orders. 
• Maintain a clean and organized office. 
• Assist with office security by monitoring access to the office premises and enforcing security protocols. 
• Prepare and edit various forms of communication, including emails, letters, newsletter content, and other materials. 
• Coordinate office meetings and events, including catered meals. 
• Learn office systems, including travel management and communications platforms. 
• Manage inbound mail by sorting, scanning and distributing it to appropriate program or staff. 
• Print letters and documents based on business needs and coordinate mailing through either USPS or overnight carriers. 
• Follow corporate and program-established processes to support the ongoing delivery of accurate documentation. 
• Assist with detailed user acceptance testing relative to printing and mailing components. 
• Assist with developing and maintaining proper training documents for assigned tasks 
• Manage tasks and duties as assigned, including mail management, meeting coordination, catering requests, office supplies, and equipment. 
• Provide administrative and office support to our Business Operations Team. 
• Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with clients, vendors, and employees. 
• Maintain organized conference and training rooms and manage meeting schedules effectively. 
• Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.  
• Perform other duties as assigned. 

Qualifications 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Associate or bachelor’s degree required. A focus on Business, Communications, and/or Human Resources is a plus. 
• Two years of experience in an administrative role 

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Superb written, verbal, and interpersonal communication skills 
• Strong organizational, time-management, and multitasking skills 
• Proficiency in Microsoft Office, Excel, and other office productivity tools. 
• Aptitude to learn new software and systems as needed. 
• Flexible team player willing to do what it takes to get the job done. 
• Ability to be adaptable, enjoy a challenge. 
• Ability to keep company confidence. 
• The ability to pay attention to details with strong problem-solving skills 
• A calm and professional demeanor, with a customer service orientation. 
• Ability to work independently and in a team environment. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

• While performing the duties of this job, the employee is regularly required to sit. 
• The employee must occasionally lift and/or move up to 20 pounds. 
• The employee may occasionally be asked to perform errands outside the office within a one-mile radius. 

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

SCHEDULE:

• Minimum of 30 hours with the ability to be flexible if needed on occasion. Hours to be negotiated. 
• No travel is required   

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply. 

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services. 

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.