QI COORDINATOR bei Comprehensive Community Health Centers Inc.

Description

QI COORDINATOR JOB SUMMARY

The Quality Improvement Coordinator must create, establish, promote, maintain and/or enhance Quality Improvement systems. Such activities include, but are not limited to, performing and providing training of clinic staff; promoting teamwork and team effectiveness; monitoring program effectiveness; assisting in preparation for accreditation surveys; assisting and performing audits and studies; and maintaining an effective outcome driven Quality Improvement Program.

QI COORDINATOR ESSENTIAL DUTIES AND RESPONSIBILITIES

• Improve and drive QI across all areas
• Understanding of the QI Program
• Engage in process improvement
• Create efficiencies with reporting to minimize manual work
• Develops policies, procedures, and protocols for the department using knowledge of Quality Improvement principles, practices and procedures.
• Develops policies, procedures, and protocols for external departments using knowledge organizational practices and procedures.
• Engage in activities/practices that promote, develop and establish good working relationships with staff.
• Work directly with the clinic staff in establishing, refining and implementing developed policies, procedures and protocols for use in the clinic.
• Under the direction of the QI Director, assists in managing activities related to Prenatal Program.
• Assists with the tracking of all UDS clinical indicators on a monthly basis and reporting these measures to QIC.
• Educates and facilitates the use of the PDSA model
• Facilitates CAP as determined by QIC when metrics do not progress towards target
• Monitors effectiveness of implementation
• Provides written and verbal reports of findings to Director of QI, QIC, Medical Director and SEC.
• Maintains written reports of findings and activities
• Manage quality measures for Provider Incentive Program, PPMs (Provider Performance Measures Report; aka: Provider Report Card) and MAPMs (Medical Assistant Performance Measures Report; aka: Medical Assistant Report Card)
• Attends training programs as assigned/approved by supervisor
• Attend both internal and external meetings
• Take minutes for QI-related meetings
• As directed, leads QI associated committee/workgroup meetings
• Informs Operations of QI process and activities to promote knowledge and application in the clinic
• Research and disseminate information on quality management, disease management and public health models and best practices
• Promote, practice and participate in processes/tasks/projects that contribute to the organization’s risk management.
• Perform other work-related duties

Requirements

QI COORDINATOR EDUCATION, TRAINING AND EXPERIENCE

• Bachelor’s Degree or higher in a Health Science Field
• RN/LVN/MA/clinical experience preferred and may offset degree requirement
• Previous leadership/management/supervisory experience is a plus

QI COORDINATOR PAY RATE:  $21-$24/hr (dependent on experience) 
 

QI COORDINATOR KNOWLEDGE, SKILLS AND ABILITIES

• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to multi-task and prioritize when needed.
• Ability to independently seek out resources and work collaboratively.
• Ability to read, understand and follow oral and written instructions.
• Experience and work ethics that supports working within a high functioning, team-oriented environment.
• Demonstrates a willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Ability to use computer and learn new software programs.
• Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
• Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
• Possesses ability to communicate effectively, both verbally and in writing.
• Possesses genuine respect for others and acceptance of their individual social and cultural traits.
• Proficient knowledge of Microsoft Outlook.
• Able to travel and attend professional meetings, conferences, trainings and clinic sites.
• Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
• Performs other related duties as assigned.
• Ability to work flexible hours.
• Able to relate appropriately to, communicate effectively with, and develop trusting relationships with diverse patient population and with staff.
• Able and willing to work on an as-needed basis in order to meet operational needs of the clinic.
• Ability to develop and encourage teams within the organization.
• Ability to work and communicate effectively with a wide variety of people and positions in local, state, federal and private organizations within the health care profession.
• Ability to develop, present, teach monitor, and integrate complex program within and outside this specialty area of interest or experience.
• Knowledge of State and Federal evaluation programs and criterion
• Ability to travel to and attend professional meetings, conferences, trainings and programs sites.

QI COORDINATOR COORDINATOR (MEDICAL) BENEFITS:

• Medical, Dental and Vision – 100% paid by Employer
• Life Insurance and Accidental Dismemberment – 100% paid by Employer
• Paid Holidays
• Paid Time Off
• 401K
• 401K Matching
• Flexible Spending Account
• Fringe
• Supplemental Insurance to the first visit

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.