Facility Coordinator (HR Title: Coordinator 2) bei SMU (Southern Methodist University)

Hourly Range: 

$24.71 - $25 per hour

About SMU:

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Facility Coordinator provides administrative support to his/her supervisor and is responsible for providing vendor payment requests to his/her supervisor

This position will manage SMU internal room reservations of the Cox Business School Buildings, tend to the main reception desk of the Collins Executive Education Center, answer the phone, assists guests to SMU Cox, help the graduate students with their study rooms reservations, and provide a seamless customer service experience to our clients. 

The Facility Coordinator manages emails sent to "Rooms@Cox," submits work orders related to building maintenance and furniture move for on-site events. He/She will train the Student Assistant(s) on the daily tasks of their shifts. 

Essential Functions:

• Attend to the main reception desk of the Collins Executive Education Center.
• Process space reservation requests for the Cox School of Business Buildings
• Train/oversee student employee scheduling.

• Answer the main phone-line of the reception desk.

• Provide courteous and conscientious quality service to our clients, guests, and visitors.

• Submit facility work orders daily.

• Prepare/process vendor payment requests for his/her supervisor.

• Instruct student employees to make daily signs for classrooms and print weekly reports of events scheduled in the buildings. He/she will provide copies of the report to the custodian team.

• Daily walks through the Collins Center looking for facility issues such as bulbs needing to be replaced, minor repairs needed, and confirming the custodial team is fulfilling it's contractual duties.  

   

Education and Experience:

High school diploma is required. Bachelor's degree preferred. 

A minimum of 5 years of experience is required. Customer service and administrative support experience is required. Experience in the hospitality industry is preferred.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.  

Technology proficiency with technology is an asset. The candidate must be familiar with Microsoft Office and Excel.

Candidate must be willing to occasionally work after hours and/or weekends when large events are scheduled in the building and/or coverage is needed. 

Physical and Environmental Demands:

• Sit for long periods of time
• Bend, squat and stand
• Handle objects (dexterity)

Deadline to Apply:

Priority consideration will be given to applications submitted by October 3, 2025. 

Application deadline is October 17th, 2025. 

EEO Statement:

SMU is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.