Risk and Loss Prevention Manager bei Family Express Corporation

Description

About Family Express

For 50 years, Family Express has been Indiana’s homegrown convenience store chain. With over 80 stores and nearly 1,000 associates, we’ve built a culture of low turnover, genuine relationships, and community pride. We’re not just another retail chain, we’re an Indiana original.

As we continue to grow, we’re searching for a Risk & Loss Prevention Manager— a leader who will protect what matters most: our coworkers, our assets, and our reputation.

Why Family Express

• Opportunity to lead risk strategy in a self-insured Captive environment.
• Collaborate with executive leadership in shaping company-wide safety and risk policies.
• Indiana-exclusive company with a 50-year legacy of stability and growth.
• Low associate turnover means you join a stable, relationship-driven culture.

This role will lead the company’s risk management function, including self-insured programs, captive participation, claims handling, reserves forecasting, safety compliance, and loss prevention strategy.

What you’ll do

• Lead the company’s self-insured programs and Captive participation.
• Provide reserves forecasting, loss modeling, and actuarial insights to Finance and executive leadership.
• Direct claims management from investigation through settlement, ensuring accurate reserves and financial reporting.
• Develop and maintain workplace safety and OSHA compliance programs.
• Train associates and leaders to build a culture of awareness, accountability, and safety.
• Monitor regulatory, litigation, environmental, and operational risks and implement mitigation strategies.
• Partner with Operations, HR, and Finance to integrate risk and loss prevention into daily operations.
• Represent Family Express in Captive governance, benchmarking against peer companies.
• Deliver monthly, quarterly, and annual risk reports to executive leadership and the Captive board.

Requirements

Qualifications

• Bachelor’s degree in Business, Risk Management, Criminal Justice, or related field.
• 5+ years of experience in risk management, or loss prevention (convenience retail preferred).
• Experience with captive or self-insured programs strongly preferred.
• Expertise in claims handling, safety compliance, and shrink reduction strategies.
• Ability to interpret actuarial reports and communicate risk impacts to leadership.
• Strong leadership, investigative, and analytical skills.
• A leader who is detail-oriented, decisive, and thrives in a collaborative culture.
• Willingness to travel to store locations as needed.

Apply Today

Join a company where culture comes first, and where your expertise will directly shape the safety, financial stability, and future growth of Indiana’s favorite convenience store brand.

Apply now and become part of the Family Express legacy of smiles.