- Senior
Customer SuccessRemote, London, United Kingdom
Description
The Company
The Kantata Cloud for Professional Services™ gives businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built software is helping over 2,500 professional services organizations in more than 100 countries focus on and optimize their most important asset: their people. By leveraging Kantata, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with exceptional project delivery and outcomes.
Kantata is well-capitalized, hiring, and growing our loyal and diversified customer base faster than we ever have. Most importantly, we have a clear vision of where we’re going and how to get there. (Hint: It involves you.) Did we mention that Kantata is also an awesome place to work? You’ll have the opportunity to work in a dynamic environment with a team that loves what they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work!
About the Opportunity
As the Staff Engineer of Integrations at Kantata, you'll be instrumental in designing and implementing the vital connections that power our operational efficiency and data connectivity. This pivotal role involves architecting robust integration solutions using APIs, webhooks, and other technologies to ensure seamless data flow across our software ecosystem and external services. You will lead complex integration projects from conception to delivery, collaborating with cross-functional teams to provide timely, high-quality results. Your expertise in troubleshooting, debugging, and optimizing system performance will be critical to maintaining the reliability of our integrations.
This opportunity extends beyond technical execution to encompass leadership and mentorship. You will guide junior engineers, sharing your deep understanding of integration best practices and fostering their professional growth. Staying abreast of the latest industry trends and technologies will be key as you drive continuous improvement and innovation within our integration capabilities. If you are a seasoned integration expert passionate about building impactful solutions, leading projects, and developing talent, we invite you to join Kantata and contribute to our ongoing success.
Primary Responsibilities
- Instructional Content Design & eLearning Curriculum Development: Design and develop high-quality instructional content and eLearning curriculum tailored to evolving product features. Create and maintain eLearning content and structure using authoring tools and Kantata’s LMS.
- Stakeholder Engagement & Content Validation: Validate content with key stakeholders and develop new materials to support Kantata’s student base.
- Customer and Employee Product Training: Deliver custom product training to clients and employees via virtual, on-site, classroom, and webinar formats. Engage with clients to understand desired education outcomes, develop relevant agendas, and deliver training that supports Kantata implementation and drives product adoption.
- Learning Management System Implementation: Assist in the design, development, configuration, implementation, and ongoing maintenance of Kantata’s LMS.
- Internal Project Leadership: Lead and participate in initiatives related to training methodology, standards, systems, and best practices. Represent Training in cross-functional internal projects, influencing outcomes and driving continuous improvement.
What You Bring to this Role
- 6+ years in software training, with proven curriculum development and live training delivery (virtual, on-site, classroom, webinars).
- Deep understanding of the professional services domain and PSA implementation; knowledge of Kantata OX or SX highly preferred.
- Experience with Learning Management Systems (LMS) and strong computer aptitude.
- Ability to work closely with cross-functional teams and clients to identify learning needs and deliver tailored training solutions.
- Experience managing large projects/processes and mentoring others.
- Exceptional verbal and written communication skills.
- Effective time management, and a commitment to high-quality outcomes.
Our Philosophy
We know every company can be successful with the right technology and when people are at the core. We believe that we’re better together - that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you’ll enjoy:
- An intentionally engaging and collaborative culture - ditch the silo!
- Strong work-life balance that’s a true focus of the company
- The chance to learn from some of the best people in the business
- A vibrant, collaborative and devoted team, who still makes time for fun
At Kantata, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect and celebrate everyone’s unique strengths from all different walks of life. As we continue to cultivate diversity within the company, our product (and people!) innovation continues to flourish.
Kantata is an Equal Opportunity Employer.
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