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Copy of Branch Coordinator
Torrington
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Job Type
Full-time
Description
  • Coordinate the administrative activities within the local branch
  • Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met
  • Liaison with Sales Department, ensuring all paperwork is properly documented and submitted and that all questions of the branch personnel are answered
  • Receive customer payments and transfer funds as instructed
  • Coordinate branch Accounts Payable activity and ensure all paperwork and documents are submitted in a timely manner
  • Coordinate service work order scheduling and new equipment and customer install work is properly set up
  • Leading customer interface for all installation work
  • Ensure all service work order billing is complete and accurate prior to forwarding off the Billing Department
  • Oversight and entry for monthly meter readings and administration of customer meter systems
Requirements
  • Three years Customer Service experience, preferably in the delivered fuels industry
  • Attention to detail and can keep many items in the air at once
  • Able to communicate effectively on different levels from drivers to technicians to managers and executive leadership
  • Data entry and computer skills are a must, including back office systems, tablets, Microsoft Office 365
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